Restaurant Manager: Lead Guest Experience & Team

RiseMe; Los Angeles (CA); On-site; USD 70,000 - 90,000; Full time

Benefits offered by this job

Medical benefits

Dental and vision options

401(k)

Paid time off

Bonus structure

Employee dining discounts

Job summary

KYU is seeking a Restaurant Manager to lead day-to-day FOH operations, supervise staff, and ensure exceptional guest experiences in a fast-paced setting. You will partner with the General Manager to uphold service standards, coordinate with BOH, and manage POS and reservations while maintaining safety and cleanliness.

Ideal candidates have 1–2 years of restaurant management experience, a related certification or degree, and strong English communication.

Qualifications

• 1–2 years of management experience in a high-volume restaurant environment.
• Restaurant management certification or degree in a related field preferred.
• Fluency in spoken and written English.
• Strong leadership and supervisory skills with the ability to motivate and develop team members.
• Excellent organizational skills and attention to detail.
• Strong interpersonal, communication, and customer service skills.
• Ability to remain professional and composed in a fast-paced, high-pressure environment.
• Flexible availability, including nights, weekends, and holidays; reasonable accommodations will be made for sincerely held religious beliefs.

Responsibilities

• Supports the General Manager in supervising, training, and managing employees, providing clear direction and ongoing feedback.
• Oversees daily floor operations, including guest flow, table assignments, pacing of service, and staff coordination to optimize efficiency and guest satisfaction.
• Conducts daily pre-shift meetings to communicate service expectations, operational updates, reservations, special guests, and menu changes.
• Actively engages with guests throughout service to ensure expectations are met or exceeded and addresses concerns promptly and professionally.
• Ensures all Restaurant areas are maintained to standards for cleanliness, organization, and presentation at all times.
• Coordinates with BOH leadership members to ensure timely service, food quality, and smooth communication during service periods.
• Maintains working knowledge of POS and reservation systems, including opening and closing procedures, comps, voids, transfers, and basic administrative functions.
• Reviews daily time punches for accuracy and addresses timekeeping issues through coaching and documentation when necessary.
• Assists with FOH scheduling to ensure appropriate coverage while supporting labor cost goals.
• Participates in the recruitment, onboarding, training, and development of FOH staff, fostering a positive and accountable team culture.
• Promotes safe work practices and assists in identifying and addressing potential safety hazards; documents incidents and supports initial investigations when required.
• Maintains compliance with all applicable health, safety, sanitation, and labor regulations.
• Performs additional duties as assigned by management.
• Maintains a thorough understanding of all food and beverage offerings, including ingredients, preparation methods, and menu highlights.
• Demonstrates knowledge of dietary restrictions and food allergies and communicates relevant information to service and kitchen teams to ensure guest safety.

Skills

Management experience

Leadership

Communication skills

Customer service

Organizational skills

Education

Restaurant management certification

Related degree

Job description

KYU is seeking a Restaurant Manager to lead day-to-day FOH operations, supervise staff, and ensure exceptional guest experiences in a fast-paced setting. You will partner with the General Manager to uphold service standards, coordinate with BOH, and manage POS and reservations while maintaining safety and cleanliness.

Ideal candidates have 1–2 years of restaurant management experience, a related certification or degree, and strong English communication.