Restaurant General Manager — Lead Guest Experience & Growth

ADP, Inc.; Miami (FL); On-site; USD 100,000 - 110,000; Full time

Benefits offered by this job

100% Medical Insurance Coverage (Aetna

Dental and Vision Insurance Options

Paid Time Off

Bonus Structure

Employee Dining Discounts

Job summary

KYU in Miami, FL is seeking a General Manager to oversee daily restaurant operations, recruit and develop staff, manage inventory and ordering, and drive profitability while ensuring guest satisfaction.

The role reports to the Regional Manager and requires a proven track record in high-volume restaurants, strong leadership, and financial acumen. Competitive salary plus comprehensive benefits and growth opportunities.

Qualifications

• Minimum 5 years of experience in high-volume restaurant management.
• Strong leadership and team development skills.
• Experience managing budgets, inventory, and financial targets.
• Proven ability to optimize guest satisfaction and restaurant profitability.
• Proficient with POS systems and basic computer skills.

Responsibilities

• Ensure adherence to high standards of food, beverage, and service quality with urgency, professionalism, and friendliness.
• Create a welcoming atmosphere with attentive, detail-oriented service.
• Proactively engage with guests to build loyalty and recognition.
• Handle guest requests and feedback gracefully and positively.
• Address guest complaints professionally and effectively.
• Maintain safety, sanitation, and cleanliness in the facility.
• Recruit, train, and develop a team focused on guest satisfaction.
• Maintain control over cash, receipts, and costs; manage weekly inventory.

Skills

High-volume restaurant operations

Leadership

Budgeting and financials

Staff development

Guest experience

Tools

POS systems

Job description

KYU in Miami, FL is seeking a General Manager to oversee daily restaurant operations, recruit and develop staff, manage inventory and ordering, and drive profitability while ensuring guest satisfaction.

The role reports to the Regional Manager and requires a proven track record in high-volume restaurants, strong leadership, and financial acumen. Competitive salary plus comprehensive benefits and growth opportunities.