General Manager

ADP, Inc.; Miami (FL); On-site; USD 100,000 - 110,000; Full time

Benefits offered by this job

100% Medical Insurance Coverage (Aetna

Dental and Vision Insurance Options

Paid Time Off

Bonus Structure

Employee Dining Discounts

Job summary

KYU in Miami, FL is seeking a General Manager to oversee daily restaurant operations, recruit and develop staff, manage inventory and ordering, and drive profitability while ensuring guest satisfaction.

The role reports to the Regional Manager and requires a proven track record in high-volume restaurants, strong leadership, and financial acumen. Competitive salary plus comprehensive benefits and growth opportunities.

Qualifications

• Minimum 5 years of experience in high-volume restaurant management.
• Strong leadership and team development skills.
• Experience managing budgets, inventory, and financial targets.
• Proven ability to optimize guest satisfaction and restaurant profitability.
• Proficient with POS systems and basic computer skills.

Responsibilities

• Ensure adherence to high standards of food, beverage, and service quality with urgency, professionalism, and friendliness.
• Create a welcoming atmosphere with attentive, detail-oriented service.
• Proactively engage with guests to build loyalty and recognition.
• Handle guest requests and feedback gracefully and positively.
• Address guest complaints professionally and effectively.
• Maintain safety, sanitation, and cleanliness in the facility.
• Recruit, train, and develop a team focused on guest satisfaction.
• Maintain control over cash, receipts, and costs; manage weekly inventory.

Skills

High-volume restaurant operations

Leadership

Budgeting and financials

Staff development

Guest experience

Tools

POS systems

Job description

If you are unable to complete this application due to a disability, contact this employer to ask for an accommodation or an alternative application process.

General Manager

Full Time Management Miami, FL, US

2 days ago Requisition ID: 1099

Salary Range: $100,000.00 To $110,000.00 Annually

Job Description:

The General Manager at KYU is responsible for overseeing the day-to-day operations of our restaurant, which includes selecting, developing, and managing the performance of employees. They also handle inventory and ordering of food and supplies, maximize profitability, and ensure guest satisfaction with their dining experience. The General Manager reports directly to the Regional Manager.

Responsibilities:

• Ensure adherence to high standards of food, beverage, and service quality with a sense of urgency, professionalism, and friendliness.
• Create a welcoming atmosphere, providing attentive, detail-oriented, friendly, and courteous service.
• Proactively engage with guests to build loyalty and establish recognition.
• Handle guest requests and feedback gracefully and positively.
• Address guest complaints professionally and effectively.
• Have a strong understanding of the local market and surrounding establishments.
• Conduct regular evaluations of service quality through audits and guest/employee feedback.
• Maintain the highest level of safety, security, sanitation, and cleanliness in the facility.
• Proficiency in using basic computer applications and POS systems.
• Recruit, train, and develop a team focused on guest satisfaction.
• Ensure accountability within the team.
• Foster good relationships with vendors to maintain quality and consistency.
• Instill a culture of excellence and inspire confidence among the restaurant staff, demonstrating strong leadership skills.
• Make sound decisions in urgent situations to protect the restaurant and the company.
• Assist in conducting quarterly evaluations for restaurant staff.
• Follow company guidelines for effective labor management.
• Achieve financial goals specific to the assigned area of responsibility.
• Maintain control over cash, credit, and other receipts by following company cash handling and reconciliation procedures.
• Perform weekly inventory counts, monitor costs, and manage maintenance.

Qualifications:

• Minimum of 5 years of experience in high-volume restaurant management.
• Demonstrated understanding of business operations and financials.
• Ability to manage shifts, make daily decisions, create schedules, and plan efficiently.
• Dedication to creating memorable dining experiences by exceeding guest expectations.
• Knowledge of flavors, aromas, and characteristics of food ingredients.
• Commitment to maintaining product quality and restaurant cleanliness.
• Ability to perform effectively in a high-volume environment with calmness and efficiency.
• Proficiency in using POS systems and online reservation systems.
• Experience coaching, leading, and developing a restaurant team.
• Drive for continuous improvement.

We offer a competitive salary, comprehensive medical/dental/vision insurance, a team member referral program, generous dining benefits, and progressive paid time off. We provide numerous opportunities for growth and development for individuals who demonstrate long-term commitment to their role.

Benefits include:

• 100% Medical Insurance Coverage (Aetna)
• Dental and Vision Insurance Options
• Paid Time Off
• Bonus Structure
• Employee Dining Discounts

KYU is an equal opportunity employer and consider all qualified applicants equally without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, other protected status.