Restaurant Manager: Lead Guest Experience & Growth

Gaylord Hotels; Aurora (CO); On-site; USD 79,000 - 103,000; Full time

Benefits offered by this job

Relocation assistance available

Tip eligible

Bonus eligible

Job summary

Gaylord Hotels in Aurora, CO seeks a Managing Restaurant Manager to supervise daily restaurant operations, assist with menu planning, and uphold sanitation standards while supporting servers and hosts during peak meal periods.

This role focuses on improving guest and employee satisfaction and maximizing financial performance, including identifying training needs and implementing plans.

Qualifications

• High school diploma or GED with 4 years in food and beverage, culinary, or related area.
• 2-year degree in Food Service Management, Hotel/Restaurant Management, Hospitality, Business Administration, or related major; 2 years experience in the food and beverage, culinary, or related professional area.

Responsibilities

• Supervises and manages employees; handles day-to-day operations. Performs duties in employees' absence.
• Maintains service and sanitation standards across restaurant, bar/lounge and room service areas.
• Reviews staffing levels to ensure guest service, operational needs and financial objectives are met.
• Leads and coaches staff; drives financial decisions and maintains productivity.
• Ensures compliance with food & beverage policies, standards, and sanitation; maintains liquor-law compliance.
• Manages guest satisfaction, handles complaints, and seeks continuous service improvements.
• Oversees purchasing, invoices, and overall departmental financials.

Education

High school diploma or GED; 4 years experience in food and beverage

2-year degree in Food Service Management / Hospitality; 2 years experience

Job description

Gaylord Hotels in Aurora, CO seeks a Managing Restaurant Manager to supervise daily restaurant operations, assist with menu planning, and uphold sanitation standards while supporting servers and hosts during peak meal periods.

This role focuses on improving guest and employee satisfaction and maximizing financial performance, including identifying training needs and implementing plans.