Restaurant Manager JN -092026-181621

Goodwin Recruiting; Northville (MI); Presencial; USD 55.000 - 60.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Competitive salary

Career growth opportunities

Team-oriented culture

Employee discounts

Descripción de la vacante

Goodwin Recruiting is seeking a Restaurant Manager with a customer experience focus to lead daily operations and deliver an exceptional dining experience. Located at the Detroit Metro area, the role emphasizes guest service, team development, and efficient restaurant management.

The ideal candidate will oversee operations, ensure health and sanitation compliance, manage staff, and drive revenue while maintaining quality.

Formación

• 2–5+ years of restaurant management experience preferred.
• Strong leadership and team-building skills.
• Excellent communication and problem-solving abilities.
• Proven track record of delivering high customer satisfaction.
• Ability to work flexible hours.
• Knowledge of restaurant operations, POS systems, and health regulations.

Responsabilidades

• Customer Experience: Champion a culture of outstanding guest service and hospitality; address feedback and resolve concerns quickly; ensure a consistent, high-quality dining experience; monitor service flow and assist during peak hours.

Conocimientos

Leadership

Team-building

Communication

Problem solving

Customer satisfaction

Flexible hours

POS systems

Health regulations

Herramientas

POS systems

Operations software

Descripción del empleo

Job Title: Restaurant Manager (Customer Experience Focused)

Location: Detriot Metro Market

Position Summary

We are seeking a dedicated and customer-focused Restaurant Manager to lead daily operations and deliver an exceptional dining experience. This role is responsible for ensuring high service standards, developing team members, and maintaining a welcoming, efficient, and profitable restaurant environment. The ideal candidate is a hands-on leader who thrives in a fast-paced setting and is passionate about hospitality.

Key Responsibilities

Customer Experience

• Champion a culture of outstanding guest service and hospitality
• Address customer feedback and resolve concerns quickly and professionally
• Ensure a consistent, high-quality dining experience for all guests
• Monitor service flow and step in to support during peak hours

Team Leadership & Development

• Hire, train, and mentor front- and back-of-house staff
• Set clear expectations for service standards and performance
• Provide ongoing coaching, feedback, and recognition
• Foster a positive, team-oriented work environment

Operations Management

• Oversee daily restaurant operations, including opening and closing procedures
• Ensure compliance with health, safety, and sanitation regulations
• Manage scheduling to ensure proper staffing levels
• Maintain cleanliness, organization, and presentation standards

Financial Performance

• Monitor and manage labor and food costs
• Analyze sales, customer trends, and performance metrics
• Implement strategies to increase revenue and customer retention
• Handle cash management and reporting responsibilities

Quality Control

• Ensure food and beverage quality meets company standards
• Collaborate with kitchen staff to maintain consistency and efficiency
• Conduct regular checks on service, food presentation, and cleanliness

Qualifications

• 2–5+ years of restaurant management experience (preferred)
• Strong leadership and team-building skills
• Excellent communication and problem-solving abilities
• Proven track record of delivering high customer satisfaction
• Ability to work flexible hours
• Knowledge of restaurant operations, POS systems, and health regulations

Preferred Skills

• Experience improving customer satisfaction scores or online reviews
• Strong conflict resolution and decision-making skills
• Ability to thrive under pressure in a fast-paced environment
• Financial acumen and experience managing budgets

What We Offer

• Competitive salary and performance-based incentives
• Opportunities for career growth and advancement
• A supportive and team-oriented work culture
• Employee discounts and other benefits (customize as needed)

JOB ID: 181621 #post

Michael Curatolo

$55,000 - $60,000