Customer Experience Leader — Restaurant Manager

Goodwin Recruiting; Northville (MI); On-site; USD 55,000 - 60,000; Full time

Benefits offered by this job

Competitive salary

Career growth opportunities

Team-oriented culture

Employee discounts

Job summary

Goodwin Recruiting is seeking a Restaurant Manager with a customer experience focus to lead daily operations and deliver an exceptional dining experience. Located at the Detroit Metro area, the role emphasizes guest service, team development, and efficient restaurant management.

The ideal candidate will oversee operations, ensure health and sanitation compliance, manage staff, and drive revenue while maintaining quality.

Qualifications

• 2–5+ years of restaurant management experience preferred.
• Strong leadership and team-building skills.
• Excellent communication and problem-solving abilities.
• Proven track record of delivering high customer satisfaction.
• Ability to work flexible hours.
• Knowledge of restaurant operations, POS systems, and health regulations.

Responsibilities

• Customer Experience: Champion a culture of outstanding guest service and hospitality; address feedback and resolve concerns quickly; ensure a consistent, high-quality dining experience; monitor service flow and assist during peak hours.

Skills

Leadership

Team-building

Communication

Problem solving

Customer satisfaction

Flexible hours

POS systems

Health regulations

Tools

POS systems

Operations software

Job description

Goodwin Recruiting is seeking a Restaurant Manager with a customer experience focus to lead daily operations and deliver an exceptional dining experience. Located at the Detroit Metro area, the role emphasizes guest service, team development, and efficient restaurant management.

The ideal candidate will oversee operations, ensure health and sanitation compliance, manage staff, and drive revenue while maintaining quality.