Restaurant Manager (Hourly)

Riot Hospitality Group; Scottsdale (AZ); On-site; USD 45,000 - 65,000; Full time

Benefits offered by this job

Access to medical, dental, vision, and life insurance

Paid Sick Leave

Employee discounts at venues

Access to events and shows

Job summary

A national hospitality management company is looking for a skilled Restaurant Manager for their Scottsdale location. The successful candidate will oversee front-of-house operations, ensuring high service standards and excellent customer experiences. Responsibilities include staff training, managing reservations, and maintaining compliance with health regulations. Applicants must have at least 1-3 years of relevant experience, a high school diploma, and strong organizational skills. The role includes benefits such as medical, dental, and employee discounts in a collaborative work environment.

Qualifications

• 1-3 years of experience as a Restaurant Manager in a fast-paced, upscale dining establishment.
• Proven track record of managing front-of-house operations and leading a team.

Responsibilities

• Supervise front-of-house activities ensuring efficient service.
• Train and mentor staff to adhere to service standards.
• Maintain high standards of hospitality and customer satisfaction.

Skills

Food and beverage service knowledge

Strong communication

Organizational skills

Multitasking

Fluent in English

Education

High School Diploma or equivalent

Tools

Restaurant POS systems

Job description

Headquartered in Scottsdale, Arizona, Riot Hospitality Group is a premier national hospitality management company dedicated to evolving the typical restaurant landscape into one that provides unique and meaningful experiences for each and every guest. We have transformed the industry's landscape through pushing the envelope of the typical hospitality experience while maintaining exceptional customer service. The brands under management include Dierks Bentley's Whiskey Row, El Hefe, Farm & Craft, Hand Cut, Riot House, CAKE, Cottontail Lounge / Living Room / WET Deck, Maya Dayclub / Clubhouse, The District, and SEVEN.

Hand Cut Chophouse Scottsdale is currently looking for a talented Restaurant Manager to join our team! This position will report to the General Manager of the location and is anticipated to work 5 shifts per week (30-35 hours).

Responsibilities

• Supervise and coordinate front-of-house activities to ensure efficient and timely service.
• Maintain high standards of service, hospitality, and customer satisfaction by regularly inspecting dining areas, monitoring guest feedback, and addressing any issues promptly.
• Train, mentor, and motivate front-of-house staff, ensuring they adhere to service standards, follow operating procedures, and deliver exceptional guest experiences.
• Assist with scheduling and assigning shifts for FOH personnel, balancing workload and optimizing labor efficiency.
• Manage reservations and seating arrangements to maximize restaurant capacity and ensure optimal guest flow.
• Monitor and control restaurant costs by minimizing waste, implementing cost-saving measures, and conducting regular inventory audits.
• Assist with the development and implementation of marketing and sales initiatives to drive revenue and attract new customers.
• Maintain strict adherence to health and safety regulations, including proper food handling, storage, and sanitation practices.
• Respond promptly and effectively to customer concerns or complaints regarding service, food quality, or overall dining experience.
• Collaborate with kitchen staff other departments to ensure smooth operations and excellent customer satisfaction.>
• Adhere to all brand policies, procedures, and standards.
• Work as a team player and actively contribute to the success of the restaurant.
• Other supportive functions as determined by the supervisor.

Requirements

• High School Diploma or equivalent.
• 1-3 years of experience as a Restaurant Manager in a fast-paced, upscale dining establishment.
• Proven track record of managing front-of-house operations, leading a team, and delivering exceptional guest experiences.
• Strong knowledge of food and beverage service, including wine and cocktail selections.
• Excellent communication and interpersonal skills to effectively interact with guests, staff, and management.
• Strong organizational and time management abilities, with the ability to multitask and prioritize tasks effectively.
• Ability to thrive in a fast-paced environment and handle pressure with a positive attitude.
• Proficiency in using restaurant POS systems and other business software.
• Must be fluent in English language - bilingual preferred (Spanish).
• Must have reliable transportation.
• Current Food Manager and Alcohol Certification (Title 4 Basic & Title 4 Management).

Benefits

• Fun work environment in a sweet location with an amazing and collaborative team.
• Access to medical, dental, vision, life insurance, short-term & long-term disability, employee assistance program, and pet insurance (measurement period necessary for access to full-time benefits).
• Paid Sick Leave.
• Employee discounts at our many venues.
• Exclusive access to events, shows, and other happenings.