Floor Manager (W Scottsdale)

Riot Hospitality Group; Scottsdale (AZ); Sur place; USD 55 000 - 75 000; Plein temps

Avantages offerts par ce poste

Medical Insurance

Dental Insurance

Vision Insurance

Life Insurance

Paid sick leave

Employee discounts

Résumé du poste

The W Scottsdale WET Deck, Cottontail Lounge & Living Room is seeking a Floor Manager to join our team. This full-time role balances administrative duties with hands-on operational leadership, requiring regular on-site presence during key business hours.

Responsibilities include opening/closing shifts, supervising staff, maintaining service and safety standards, coaching front-of-house teams, and coordinating with hotel teams on guest flow and events.

Qualifications

• Excellent communication and interpersonal abilities.
• Strong organizational and multitasking capabilities.
• Proven leadership experience in hospitality settings.
• Front-of-house supervision and guest service focus.
• Ability to collaborate with hotel teams on events and reservations.

Responsabilités

• Open/close assigned shifts and supervise team members.
• Maintain service, safety, and hospitality standards.
• Coach front-of-house staff and optimize labor efficiency.
• Coordinate with management, security, and hotel teams on guest flow and events.
• Promote VIP bookings and assist with reservations.
• Monitor venue conditions and compliance with health, safety, and labor requirements.
• Handle vendor invoices and accounts payable tracking as needed.
• Assist with inventory management and budget reporting.

Connaissances

Communication skills

Organizational skills

Multitasking

Team leadership

Hospitality experience

Formation

High School Diploma or GED

Description du poste

About Riot Hospitality Group

Headquartered in Scottsdale, Arizona, Riot Hospitality Group is a premier, national hospitality management company dedicated to evolving the typical restaurant landscape into one that provides unique and meaningful experiences for each and every guest.

Here at RHG, we are passionately focused on transforming restaurant and nightlife hospitality. We have transformed the industry's landscape through pushing the envelope of the typical hospitality experience, while maintaining exceptional customer service. The brands under management include Dierks Bentley's Whiskey Row, El Hefe, Farm & Craft, Hand Cut, Riot House, CAKE, Cottontail Lounge / Living Room / WET Deck, Maya Day+Night, Shiv Supper Club, Kauboi, Allegra, and F/Sixteen.

Our mission is simple: To make every single hospitality experience better than the last. We pride ourselves on doing this through leading by example, and our passion for excellence is derived from a lifetime dedication to learning and a commitment to true hospitality.

The W Scottsdale WET Deck, Cottontail Lounge & Living Room is currently looking for a Floor Manager to join our team! This is a full-time position that will balance administrative and financial responsibilities with hands-on operational leadership, requiring regular on-site presence during key business hours.

We're searching for a candidate who can:

• Support venue operations by opening/closing assigned shifts, supervising team members, and maintaining service, safety, and hospitality standards.
• Coach and develop front-of-house employees while supporting labor efficiency and accountability.
• Partner with management, security, and hotel teams on guest flow, events, reservations, and operational needs.
• Promote VIP table bookings and reservations, with the opportunity to earn commissions on qualifying bookings.
• Monitor venue conditions, equipment, and compliance with applicable health, safety, and labor requirements.
• Manage vendor invoices, accounts payable tracking, reconciliations, credits, and billing discrepancies.
• Maintain strong communication with vendors, hotel accounting, and senior leadership.
• Execute purchase orders and support inventory management for beverage, supplies, and related products.
• Assist with physical inventories, expense tracking, budget reporting, variance analysis, and other financial reporting.
• Maintain accurate records, filing systems, contracts, invoices, and administrative documentation.
• Support continuous improvement by refining processes, maintaining SOPs, and assisting senior leadership with reporting and operational initiatives.
• Other supportive functions as determined by the manager.

Requirements

• High School Diploma or GED equivalent.
• Previous hospitality and/or restaurant experience required; nightlife experience preferred.
• Previous leadership experience preferred.
• Excellent communication and interpersonal skills.
• Basic bar and alcohol knowledge.
• Strong organizational skills and ability to multitask in a fast-paced environment.
• Attention to cleanliness, safety procedures, and service standards.
• A guest-oriented mindset with a professional and team-focused attitude.
• Flexible availability including nights, weekends, and holidays.
• Necessary food handling and alcohol certifications required.

Benefits

• Fun work environment in a sweet location with an amazing and collaborative team!
• Access to medical, dental, vision, life insurance, short-term & long-term disability, employee assistance program, and pet insurance
• Paid sick leave
• Employee discounts at our many venues
• Exclusive access to events, shows, and other happenings