Model Server (Bottle Server)

Riot Hospitality Group; Gilbert, Northern (AZ, KY); Hybride; USD 30 000 - 54 000; Plein temps

Avantages offerts par ce poste

Medical insurance

Dental insurance

Vision insurance

Life insurance

Short-term & long-term disability

Employee discounts at RHG venues

Exclusive access to events

Résumé du poste

Riot Hospitality Group in Scottsdale, AZ is seeking a hospitality-forward candidate to elevate guest experiences across our venues. You will develop repeat clientele, book VIP reservations, execute VIP presentations, and maintain flawless service setups before, during, and after shifts.

Our team focuses on delivering exceptional hospitality, anticipating guests' needs, and upholding cleanliness and safety standards.

Qualifications

• Excellent communication skills and ability to work with a sense of urgency.
• Capacity to perform well under pressure and maintain positive relationships.
• Deliver exceptional guest hospitality and up-sell when appropriate.
• Maintain cleanliness and safety procedures at all times.
• Knowledge of necessary food and alcohol certifications.

Responsabilités

• Development repeat clientele and establish relationships.
• Book VIP reservations.
• Execute VIP presentations.
• Provide ongoing table maintenance.
• Check and maintain proper set-up and cleanliness of service stations.
• Deliver hospitality that exceeds guest expectations.
• Record guest orders and offer knowledgeable recommendations.
• Assist team members to meet guest needs.

Connaissances

Communication skills

Ability to work with urgency

Resilience under pressure

Team collaboration

Guest service

Cleanliness & safety

Description du poste

About Riot Hospitality Group

Headquartered in Scottsdale, Arizona, Riot Hospitality Group is a premier, national hospitality management company dedicated to evolving the typical restaurant landscape into one that provides unique and meaningful experiences for each and every guest.

Here at RHG, we are passionately focused on transforming restaurant and nightlife hospitality. We have transformed the industry's landscape through pushing the envelope of the typical hospitality experience, while maintaining exceptional customer service. The brands under management include Dierks Bentley's Whiskey Row, El Hefe, Farm & Craft, Hand Cut, Riot House, CAKE, Cottontail Lounge / Living Room / WET Deck, Maya Day+Night, Shiv Supper Club, Kauboi, Allegra, and F/Sixteen.

Our mission is simple: To make every single hospitality experience better than the last. We pride ourselves on doing this through leading by example, and our passion for excellence is derived from a lifetime dedication to learning and a commitment to true hospitality.

We're searching for a candidate who can:

• Development repeat clientele and establish relationships.


• Book VIP reservations.


• Execute VIP presentations.


• Provide ongoing table maintenance.


• Check and maintain proper set-up and cleanliness of service station before, during, and after shift.


• Deliver amazing hospitality experience to guests by anticipating guests’ needs and exceeding guests’ expectations.


• Make knowledgeable suggestions based on guest preferences, record the guests’ orders, and up-sell when applicable.


• Assists other associates as needed to meet guest's needs.

• Excellent communication skills.


• The ability to work with a sense of urgency.


• Ability to perform well under pressure and stress.


• Ability to maintain positive working relationships with all team members.


• Attention to cleanliness and safety procedures.


• Necessary food and alcohol certifications.

• Fun work environment in a sweet location with an amazing and collaborative team!


• Access to medical, dental, vision, life insurance, short-term & long-term disability, employee assistance program, and pet insurance (measurement period necessary for access to full-time benefits)


• Paid sick leave


• Employee discounts at our many venues


• Exclusive access to events, shows, and other happenings