Restaurant Manager (Hourly)

Riot Hospitality Group; Gilbert (AZ); On-site; USD 42,000 - 65,000; Part time

Benefits offered by this job

Medical, dental, vision

Life and disability insurance

Employee assistance program

Pet insurance

Paid sick leave

Employee discounts

Exclusive events access

Job summary

Riot Hospitality Group in Gilbert, AZ, is seeking a Restaurant Manager to lead the front-of-house team at Dierks Bentley’s Whiskey Row Gilbert and ensure top-tier guest experiences. You will oversee service standards, schedule staff, manage reservations, and monitor costs to optimize profitability.

The ideal candidate has 1–3 years of upscale dining management, with Current Food Manager and Alcohol Certifications, and strong communication and teamwork skills within a fast-paced environment.

Qualifications

• High School Diploma or equivalent.
• 1–3 years of Restaurant Manager experience in a fast-paced, upscale dining establishment.
• Current Food Manager and Alcohol Certification.
• Proficiency with restaurant POS systems and other business software.
• Strong communication and interpersonal skills to interact with guests, staff, and management.
• Ability to multitask and prioritize in a fast-paced environment.

Responsibilities

• Supervise and coordinate front-of-house activities to ensure efficient and timely service.
• Maintain high standards of service, hospitality, and customer satisfaction by monitoring feedback and addressing issues.
• Train, mentor, and motivate front-of-house staff to adhere to service standards and procedures.
• Assist with scheduling and assigning shifts for FOH personnel, balancing workload.
• Manage reservations and seating to maximize capacity and guest flow.
• Monitor and control restaurant costs by minimizing waste and conducting inventories.
• Contribute to marketing and sales initiatives to drive revenue.
• Ensure health and safety regulations are followed in food handling and sanitation.
• Respond promptly to customer concerns or complaints regarding service or food quality.
• Collaborate with kitchen and other departments for smooth operations.
• Adhere to brand policies and standards and work as a team.

Skills

Front-of-house management

Staff training

Guest satisfaction

Scheduling & labor control

FOH service knowledge

Communication skills

Education

High School Diploma or equivalent

Food Manager Certification

Alcohol Certification

Tools

POS systems

Restaurant software

Job description

About Riot Hospitality Group

Headquartered in Scottsdale, Arizona, Riot Hospitality Group is a premier, national hospitality management company dedicated to evolving the typical restaurant landscape into one that provides unique and meaningful experiences for each and every guest.

Here at RHG, we are passionately focused on transforming restaurant and nightlife hospitality. We have transformed the industry’s landscape through pushing the envelope of the typical hospitality experience, while maintaining exceptional customer service. The brands under management include Dierks Bentley’s Whiskey Row, El Hefe, Farm & Craft, Hand Cut, Riot House, CAKE, Cottontail Lounge / Living Room / WET Deck, Maya Day+Night, Shiv Supper Club, Kauboi, Allegra, and F/Sixteen.

Our mission is simple: To make every single hospitality experience better than the last. We pride ourselves on doing this through leading by example, and our passion for excellence is derived from a lifetime dedication to learning and a commitment to true hospitality.

Dierks Bentley’s Whiskey Row Gilbert is currently looking for a talented Restaurant Manager to join our team!This position will report to the General Manager of the location and is anticipated to work 5 shifts per week (30-35 hours).

We’re searching for a candidate who can:

• Supervise and coordinate front-of-house activities to ensure efficient and timely service.

• Maintain high standards of service, hospitality, and customer satisfaction by regularly inspecting dining areas, monitoring guest feedback, and addressing any issues promptly.

• Train, mentor, and motivate front-of-house staff, ensuring they adhere to service standards, follow operating procedures, and deliver exceptional guest experiences.

• Assist with scheduling and assigning shifts for FOH personnel, balancing workload and optimizing labor efficiency.

• Manage reservations and seating arrangements to maximize restaurant capacity and ensure optimal guest flow.

• Monitor and control restaurant costs by minimizing waste, implementing cost‑saving measures, and conducting regular inventory audits.

• Assist with the development and implementation of marketing and sales initiatives to drive revenue and attract new customers.

• Maintain strict adherence to health and safety regulations, including proper food handling, storage, and sanitation practices.

• Respond promptly and effectively to customer concerns or complaints regarding service, food quality, or overall dining experience.

• Collaborate with kitchen staff and other departments to ensure smooth operations and excellent customer satisfaction.

• Adhere to all brand policies, procedures, and standards.

• Work as a team player and actively contribute to the success of the restaurant.

• Other supportive functions as determined by the supervisor.

• High School Diploma or equivalent.

• 1-3 years of experience as a Restaurant Manager in a fast‑paced, upscale dining establishment.

• Proven track record of managing front‑of‑house operations, leading a team, and delivering exceptional guest experiences.

• Strong knowledge of food and beverage service, including wine and cocktail selections.

• Excellent communication and interpersonal skills to effectively interact with guests, staff, and management.

• Strong organizational and time management abilities, with the ability to multitask and prioritize tasks effectively.

• Ability to thrive in a fast‑paced environment and handle pressure with a positive attitude.

• Proficiency in using restaurant POS systems and other business software.

• Must have reliable transportation.

• Current Food Manager and Alcohol Certification (Title 4 Basic & Title 4 Management).

• Fun work environment in a sweet location with an amazing and collaborative team!

• Access to medical, dental, vision, life insurance, short-term & long‑term disability, employee assistance program, and pet insurance (measurement period necessary for access to full‑time benefits)

• Paid Sick Leave

• Employee discounts at our many venues

• Exclusive access to events, shows, and other happenings