Restaurant Manager - Hilton Boston Park Plaza

Hilton Global in; Boston (MA); On-site; USD 50,000 - 80,000; Full time

Job summary

Join a historic hotel in Boston as a Restaurant Manager, where you will lead a dedicated team to deliver exceptional guest experiences. This role involves overseeing all operations of the food and beverage outlet, ensuring high service standards, and managing costs. With a commitment to hospitality, you will implement marketing strategies to boost revenue and foster team development. Enjoy a range of benefits, including a travel program and educational opportunities, as you grow your career in a dynamic environment that values integrity and teamwork.

Benefits

Medical insurance coverage

Paid Time Off (PTO)

Go Hilton travel program

Debt-Free Education

401K plan with company match

Employee stock purchase program

Career growth opportunities

Recognition and rewards programs

Qualifications

• Previous management or supervisory experience in food and beverage.
• Experience leading a union team is considered an asset.

Responsibilities

• Directing and organizing activities of food and beverage outlet.
• Managing all outlet operations and ensuring compliance with health standards.
• Recruiting, interviewing, and training new team members.

Skills

Management Experience

Food and Beverage Knowledge

Team Leadership

Customer Service

Budget Management

Education

High School Diploma or Equivalent

Bachelor's Degree in Hospitality Management

Job description

Restaurant Manager - Hilton Boston Park Plaza (Finance)

One of the most historic hotels in the city, the Hilton Boston Park Plaza is seeking a full-time Restaurant Manager to join their leadership team! This 1060-room property has a premier Back Bay location just steps from Boston Common and the Public Garden, as well as a half-mile from Beacon Hill and the Theater District.

In this role, you will oversee up to 12 front-of-house and back-of-house team members and report to the Director of Food and Beverage. The hotel features one restaurant (Off the Common), in-room dining, and 64,944 square feet of event space. Candidates will manage primarily the outlets but will be expected to cross-train in banquets.

The ideal candidate will have previous management or supervisory experience in food and beverage, either in a standalone restaurant or hotel restaurant. Experience leading a union team is considered an asset.

The Benefits

• Access to pay when you need it through DailyPay
• Medical insurance coverage for you and your family
• Mental health resources including Employee Assistance Program
• Paid Time Off (PTO)
• Go Hilton travel program: 100 nights of discounted travel
• Parental leave for new parents
• Debt-Free Education through Guild Education, including degrees and professional certifications
• 401K plan with company match
• Hilton Shares employee stock purchase program at a 15% discount
• Career growth and development opportunities
• Team Member Resource Groups
• Recognition and rewards programs

*Benefits may vary based on property-specific terms and conditions.

What will I be doing?

As a Restaurant Manager, you will be responsible for directing and organizing activities of a hotel food and beverage outlet to deliver outstanding guest service and financial profitability. Your tasks include:

• Managing all outlet operations, including guest service standards, product quality, cost controls, marketing, budgeting, policy enforcement, and meetings
• Monitoring and developing team member performance through supervision, training, evaluations, and recognition
• Assessing product and service satisfaction trends and implementing improvements
• Ensuring compliance with health, safety, sanitation, and alcohol standards
• Implementing marketing and up-selling techniques to maximize revenue
• Keeping team members informed about offerings, policies, and local events
• Recruiting, interviewing, and training new team members

What are we looking for?

Hilton values demonstrate in our Team Members include:

• Hospitality: Passion for delivering exceptional guest experiences
• Integrity: Doing the right thing always
• Leadership: Leading in industry and community
• Teamwork: Collaborating effectively
• Ownership: Accountability for actions and decisions
• Now: Operating with urgency and discipline

Additional key attributes include:

• Quality
• Productivity
• Dependability
• Customer Focus
• Adaptability

What will it be like to work for Hilton?

Hilton is a leading global hospitality company, offering a range of accommodations from luxury hotels to extended-stay suites. With nearly a century of service, Hilton is committed to providing exceptional guest experiences worldwide. Our vision is "to fill the earth with the light and warmth of hospitality," and our Team Members are central to this mission.