Restaurant Manager — Growth & Team Leadership

Mitra QSR; Cumberland (MD); On-site; USD 42,000 - 62,000; Full time

Benefits offered by this job

Family-friendly culture

Great working hours

Employee recognition programs

Community involvement

Competitive wages

Employee discounts

Education opportunities

Job summary

Mitra QSR is seeking a Manager to lead restaurant operations, ensure high-quality product preparation, and manage a team to deliver exceptional guest experiences in a fast-paced environment. This role focuses on maintaining standards, driving customer satisfaction, and fostering a positive team culture.

You will be responsible for daily operations, staff training, adherence to safety protocols, and upholding Mitra QSR’s commitment to service excellence, growth, and a welcoming work environment.

Qualifications

• Must have a great attitude and be willing to learn the rest.
• Team-oriented mindset for collaboration.
• Willingness to learn and follow processes and guidance.

Responsibilities

• Customer Experience: greet customers warmly, provide quick and efficient service, and deliver great food with a smile.
• Food Safety: follow all food safety protocols to ensure health and safety.
• Food Preparation: involved in prepping and cooking food according to our standards (if you are not a minor).
• Appearance: maintain a professional appearance and adhere to grooming standards.
• Teamwork: collaborate with other team members to create a positive and productive work environment.
• Learning and Development: participate in training sessions and apply what you learn on the job.
• Cleanliness and Maintenance: keep the restaurant clean and well-maintained.

Skills

Great Attitude

Team Player

Learner Mindset

Job description

Mitra QSR is seeking a Manager to lead restaurant operations, ensure high-quality product preparation, and manage a team to deliver exceptional guest experiences in a fast-paced environment. This role focuses on maintaining standards, driving customer satisfaction, and fostering a positive team culture.

You will be responsible for daily operations, staff training, adherence to safety protocols, and upholding Mitra QSR’s commitment to service excellence, growth, and a welcoming work environment.