Restaurant Floor Manager (Full-Time) - Eataly Chicago

Eataly North America; Chicago (IL); On-site; USD 63,000 - 67,000; Full time

Benefits offered by this job

Paid Time Off

401K with match

Free family meal

Discounts at Eataly

Classes on products and cuisine

Job summary

Eataly North America is looking for a Restaurant Floor Manager at Eataly Chicago to assist in the operations of the restaurant. The role includes overseeing front-of-house staff, ensuring exceptional service standards are met, and collaborating with other personnel for activities and events.

The ideal candidate has 2+ years of restaurant management experience, strong leadership and communication skills, and a passion for Italian cuisine.

Qualifications

• 2+ years of experience leading or managing a front-of-house restaurant team.
• Understanding of steps of service.
• Knowledge of Italian cuisine and beverage highly preferred.

Responsibilities

• Assist the GM in day-to-day operations of the restaurant.
• Support hiring, training, and evaluating restaurant staff.
• Ensure compliance with health and safety regulations.
• Review financial information to monitor budget.

Skills

Leadership

Communication

Problem-solving

Education

Bachelor’s Degree in Restaurant Management

Associate’s Degree in Hospitality

Job description

Restaurant Floor Manager (Full-Time) - Eataly Chicago

Full-time

Eataly is the world’s largest artisanal Italian food and beverage marketplace! Eataly is not a chain; each Eataly is different, with its own character and own theme – but all with the same aim... for our guests to:

• SHOP a selection of high-quality Italian, local and homemade products
• LEARN through our classes and our team’s product knowledge

The Restaurant Manager assists the Restaurant General Manager (GM) in the day-to-day operations of Eataly’s full-service restaurants. Reports to the Restaurant GM and oversees front-of-house restaurant staff including servers, bartenders, food runners, hosts, bussers and barbacks.

• Supports the Restaurant AGM with hiring, assigning, training, evaluating and terminating employees
• Documents, investigates, escalates and resolves all employee and guests incidents
• Ensures exceptional service standards are consistently met and that activities are carried out effectively
• Inspects dining room and storage areas to ensure compliance with health and safety regulations
• Estimates front-of-house food and beverage needs, and supervises intake orders to ensure specifications
• Reviews financial information such as sales, inventory and costs to monitor budget
• Meets with dining room and bar personnel to plan restaurant activities, special events, share information, etc.
• Performs other duties as required or assigned

Qualifications

• 2+ years of experiencing leading or managing a front‑of‑house restaurant team
• Understanding of steps of service
• Outstanding communication, leadership and problem-solving skills
• Bachelor’s Degree or Associate’s Degree in Restaurant Management or Hospitality preferred
• Knowledge of Italian cuisine and beverage highly preferred

Job Requirements

• Availability to work onsite with a flexible schedule often including evenings, weekends and holidays
• Ability to lift up to 50 pounds
• Ability to exert well‑paced mobility for up to 8 hours, including standing, walking, bending and squatting
• Food Handler’s License preferred

Compensation

• Compensation for this role is USD $63,000.00-$67,000.00 annually
• This role is posted to fill a current vacancy

Benefits and Perks

• Paid Time Off
• 401K with match or RRSP
• Free family meal daily
• Discounts at Eataly
• Classes on products and Italian cuisine
• and more!

Eataly is an equal employment opportunity employer. It is the Company’s policy to not unlawfully discriminate against any applicant or employee on the basis of race, color, sex, sexual orientation, religion, national origin, age, disability or any other characteristic made unlawful to consider by applicable federal, state, or local laws. Eataly also prohibits harassment of applicants and employees based on any of these protected categories. It is also Eataly’s policy to comply with all applicable federal, state and local laws regarding consideration of unemployment status, salary history, credit/bankruptcy history and criminal background/conviction history in making hiring decisions. If contacted for an employment opportunity, please advise Human Resources if you require accommodation.

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