Restaurant Manager - Chili's Hadley MA

Brinker International; Hadley (MA); On-site; USD 68,000 - 75,000; Full time

Job summary

A casual dining brand is seeking a Restaurant Manager for their Hadley, MA location. This role involves ensuring outstanding Guest experiences while leading and developing a passionate team. Responsibilities include managing operational and quality standards, driving business results, and fostering a positive work environment. Ideal candidates will thrive in a fast-paced setting and be committed to quality service and teamwork. Competitive salary range is $68,000 - $75,000 annually, and this is a full-time position with mid-senior level responsibilities.

Qualifications

• Experience in restaurant management preferred.
• Willingness to lead and develop team members.
• Ability to manage high-pressure situations.

Responsibilities

• Ensure a great Guest experience.
• Role model operational and quality standards.
• Drive business results effectively.
• Hire, train, and retain Team Members.

Skills

Dependable team player

Great multitasking skills

Job description

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Role Overview

Chili's Managers are wired for hospitality! We're in the people business. We know how to make someone feel special, and our most successful Managers are passionate about connecting with Team Members and Guests. Our win‑together atmosphere rewards teamwork, and a willingness to go above and beyond is always recognized and celebrated. For decades, Chili's has been known for a culture of fun. We take our jobs seriously but not ourselves. Managers are hungry for top business results but also know how to have fun along the way. From leading the team through a high‑energy shift to exceeding Guest expectations on every occasion to ensuring we meet our financial responsibilities, Managers are the critical link to making it all happen.

Responsibilities

• Ensure a great Guest experience
• Role model and hold Team Members accountable to operational and quality standards
• Identify root cause of issues while being self‑reflective and holding yourself accountable first, showing vulnerability and transparency
• Foster open communication between Team Members and Management
• Influence Team Member behaviors by championing change and restaurant initiatives
• Lead with heart and mind
• Drive business results by utilizing Chili's systems to effectively control costs
• Follow operational systems, such as our Manager Timeline and performing quality Line Checks
• Hire, train, retain, and develop Team Members to take on larger roles
• Drive Guest engagement within the four walls of the restaurant while developing relationships within the community
• Understand and practice safe food handling procedures
• Communicate and embody Chili's culture and Cultural Beliefs: Every Guest Counts, Food Perfection, Be Accountable, Play Restaurant

About Us

Chili's was born in Dallas, Texas in 1975. Since then, we've boldly claimed our place in the casual dining industry as the place to go for Big Mouth burgers, house smoked ribs, full on fajitas, and hand‑shaken margaritas! With a legacy deeply rooted in service, hospitality, and giving back, we are committed to delivering the best experience to every Guest, every day.

About You

• Dependable team player
• Prefers to work in a fast‑paced environment
• Great multitasking skills

$68,000 - $75,000 yearly

Seniority level

Mid‑Senior level

Employment type

Full‑time

Job function

Management and Manufacturing

Industries

Restaurants