Restaurant Manager

Starbird-1; Pleasanton (CA); On-site; USD 42,000 - 64,000; Full time

Benefits offered by this job

Tipped position

Health, dental and vision benefits

1 week PTO per year

Babbel language program

Tuition assistance

Job summary

Starbird Chicken is hiring a shift supervisor to lead daily restaurant operations in Pleasanton, CA. You will supervise front and back-of-house activities, coach team members, and ensure guest satisfaction while upholding food-safety standards.

The role requires 3 years in hospitality with 2 years in a leadership position, strong communication, and the ability to manage cash and POS transactions. Benefits include health coverage, PTO, and growth opportunities.

Qualifications

• 3 years in the restaurant business
• 2 years in a leadership role
• Strong communication and guest service skills
• Ability to train and coach team members
• Ability to manage cash and POS transactions

Responsibilities

• Supervise daily shift operations
• Coordinate front- and back-of-house activities
• Lead by example and uplift staff during busy moments
• Train team members and enforce policy compliance
• Ensure food safety standards and procedures are followed
• Support General Manager in business decisions and planning

Skills

Leadership

Guest service

Cash handling

Staff training

Team management

Tools

Aloha POS

Kitchen Display Systems

POS system

Job description

Description

About Starbird:

Starbird Chicken is a modern, Bay Area-born concept serving Positively Delicious Chicken in a positive and vibrant environment. We create food people can feel good about eating - fresh, scratch-made food made with trustworthy, quality ingredients served by passionate team members.

Why Work at Starbird?

Our employees are the lifeblood of our organization. We make sure that each person is given the training and tools to be the best they can be and we believe in promoting from within our organization.

Essentials of the job:

• Hospitality is a key component in this position, so you should be comfortable with listening to and accommodating our guests and employees.
• Able to have good employee rapport – solid relationships make this a great place to work! Teaching, coaching and guiding is part of the good vibe here.
• Understand and utilize basic cost control, food cost control, profit and loss and minimize waste
• Its part of our expectation that a candidate has an eye for detail and good food. Delicious, appetizing chicken takes attention and care.
• Understand utilize technology/operating systems such as Aloha, Kitchen Display Systems and a POS system.
• Ability to accurately handle cash and all financial transactions.
• Strong support to the General Manager
• 3 Years in the restaurant business, 2 Years in a leadership role
• Assist in employee disciplinary actions
• Ability to see the big picture and assist the GM in making decisions
• Train team members
• Ensuring incoming staff complies with company policy
• Supervising daily shift operations
• Coordinate daily front- and back-of-house restaurant operations
• Ensure that kitchen procedures meet food safety standards and regulations
• Lead by example and uplift the staff during busy moments.
• Good verbal communication, as well as strong listening and interpersonal skills.
• Ability to identify business priorities and set goals
• Must place a value on diversity and shows respect for others.
• Proven ability to problem solve and handle stressful situations.
• Embrace and promote Starbird's Core Values, Hospitality/Service Standards and Team Member Standards.
• Must be able to stand, bend, stoop, reach, lift, grasp for extended periods of time. Must have sufficient mobility to move and operate in confined work area.
• Must be able to lift and carry supplies and equipment up to 30 lbs; place items on high and low shelves in office, store rooms, service areas and walk-in coolers.
• Must also be able to tolerate temperature changes in kitchen and refrigerated areas.

• Benefits
• This is a tipped position
• Subsidized medical, dental and vision benefits available
• 1 week of paid time off per year
• Language learning program through Babbel
• Tuition assistance program
• You get a free meal when working and a discount when you are not.
• There's plenty of room for growth and advancement.

Starbird Chicken provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.