Restaurant Manager

Luxe Hotels; Los Angeles (CA); In loco; USD 44.000 - 60.000; Tempo pieno

Descrizione del lavoro

Luxe Sunset Boulevard Hotel in Los Angeles is hiring a Restaurant Manager to oversee daily operations of Food & Beverage Outlets, including room service, bar Luxe, and banquet services. You will ensure outstanding guest service, train staff, and uphold brand standards in a fast-paced luxury setting.

The role requires hands-on leadership on the floor, effective scheduling, and collaboration with the Director of Food & Beverage to drive revenue and guest satisfaction.

Mansioni

• Oversee day-to-day operations in the Food & Beverage Outlets.
• Create and communicate training tools to ensure top service levels among staff.
• Enforce Luxe Sunset Boulevard Hotel brand standards across all F&B outlets.
• Schedule staff and coordinate with the Director of Food & Beverage on promotions.

Descrizione del lavoro

Restaurant Manager (Los Angeles, CA - Sunset Blvd.)

Join the Luxe Team as a Restaurant Manager! The Luxe Sunset Boulevard Hotel is a AAA Four Diamond hotel, proudly standing as the only property of its kind in our competitive set and in the prestigious areas of Brentwood and Bel-Air. Our stunning 160-room boutique hotel offers guests distinguished service and timeless luxury, making us a sought-after destination in the heart of Los Angeles.

Department: Food & Beverage

Accountable To: Director of Food & Beverage

Status: Non-Exempt

Estimate Pay Range: $25.00 Hourly

Primary Objective: Supports the Food and Beverage Outlets (Room Service, Bar Luxe , Restaurant, Seasonal Pool Bar) in addition to banquet bars to ensure the highest level of guest satisfaction and that financial goals are met.

Areas of Accountability:

• Oversees the day-to-day operations in the Food and Beverage Outlets.
• Creates and communicates training tools to ensure the highest level of service understanding and ability amongst associates.
• Communicates the Luxe Sunset Boulevard Hotel brand standards for all Food and Beverage Outlets positions.
• Conducts monthly departmental meetings.
• Ensures positive associate relations through open communication.
• Responds quickly to associate and guest requests or complaints in a friendly manner and takes appropriate action. Follows up to ensure satisfaction.
• Implements standard operation procedures to improve beverage cost.
• Interview, hire, train, develop, conduct performance evaluations, resolve problems and recommend discipline and/or termination when appropriate for staff members.
• Demonstrate and enforce high standards of appearance and grooming.
• Attentive, helpful and friendly to all customers, guests, managers and fellow employees.
• Works with Director of Food and Beverage to create appropriate promotions to drive Food and Beverage Outlet revenues.
• Prepares and audits Banquet Bar requisitions and returns to ensure proper cash handling and pouring controls are adhered to.
• Assures that all hourly associates are provided prescribed appropriate rest and meal breaks with a "hands on" approach.
• Consistently monitors and makes recommendations on eliminating unnecessary overtime by being "on the floor".
• Prepare Food and Beverage Outlet weekly schedules based on business levels at hand using accurate forecasting.
• Keeps supervisor fully informed of all problems or matters of significance.
• Performs all duties and responsibilities in a timely and efficient manner in accordance with established company policies and procedures to achieve the overall objectives of this position.
• Maintains a favorable working relationship with all other company employees to foster and promote a cooperative and harmonious working environment.
• Adheres to company policies and procedures.
• Attends work as scheduled.
• Follows hotel's dress and grooming standards.
• Minimizes safety hazards by following all safety rules and procedures.
• At all times, projects a favorable image of Luxe Sunset Boulevard Hotel to the public.

Physical Requirements:

• Pushing/Pulling: Average weight 60lbs constantly
• Lifting/Carrying: Average weight 60lbs constantly
• Standing/Walking: Constantly
• Kneeling/Crawling: Occasionally
• Reaching: Constantly

Department: Restaurant

This is a non-management position

This is a full time position