Restaurant Manager (Los Angeles, CA - Sunset Blvd.)

Luxe Hotels; California (MO); On-site; USD 29,000 - 40,000; Full time

Job summary

Luxe Sunset Boulevard Hotel in Los Angeles, CA is seeking a Restaurant Manager to lead the Food & Beverage outlets, including room service, bar Luxe, restaurant, and banquet bars, with a focus on guest satisfaction and financial performance.

You will implement training, communicate brand standards, run monthly departmental meetings, manage staff performance, scheduling, and guest relations, and work with the Director of Food & Beverage to drive revenue while upholding Luxe's service excellence.

Qualifications

• Oversees day-to-day operations in Food and Beverage Outlets.
• Creates and communicates training tools for staff.
• Ensures brand standards are followed across outlets.
• Conducts monthly departmental meetings.
• Maintains positive associate relations and responsive guest service.
• Implements SOPs to improve beverage cost.
• Interviews, hires, trains, and evaluates staff.
• Adheres to appearance, grooming, and safety standards.
• Prepares weekly schedules and forecasts staffing needs.

Responsibilities

• Oversees the day-to-day operations in the Food and Beverage Outlets.
• Creates and communicates training tools to ensure service excellence.
• Communicates the Luxe Sunset Boulevard Hotel brand standards for all Food and Beverage Outlets positions.
• Conducts monthly departmental meetings and fosters open communication.

Skills

Leadership

Training

Guest service

Communication

Scheduling

Job description

Restaurant Manager (Los Angeles, CA - Sunset Blvd.)

Join the Luxe Team as a Restaurant Manager!
The Luxe Sunset Boulevard Hotel is a AAA Four Diamond hotel, proudly standing as the only property of its kind in our competitive set and in the prestigious areas of Brentwood and Bel-Air. Our stunning 160-room boutique hotel offers guests distinguished service and timeless luxury, making us a sought-after destination in the heart of Los Angeles.
Department: Food & Beverage
Accountable To: Director of Food & Beverage
Status: Non-Exempt
Estimate Pay Range: $25.00 Hourly

Primary Objective: Supports the Food and Beverage Outlets (Room Service, Bar Luxe , Restaurant, Seasonal Pool Bar) in addition to banquet bars to ensure the highest level of guest satisfaction and that financial goals are met. Areas of Accountability:

• Oversees the day-to-day operations in the Food and Beverage Outlets.
• Creates and communicates training tools to ensure the highest level of service understanding and ability amongst associates.
• Communicates the Luxe Sunset Boulevard Hotel brand standards for all Food and Beverage Outlets positions.
• Conducts monthly departmental meetings.
• Ensures positive associate relations through open communication.
• Responds quickly to associate and guest requests or complaints in a friendly manner and takes appropriate action. Follows up to ensure satisfaction.
• Implements standard operation procedures to improve beverage cost.
• Interview, hire, train, develop, conduct performance evaluations, resolve problems and recommend discipline and/or termination when appropriate for staff members.
• Demonstrate and enforce high standards of appearance and grooming.
• Attentive, helpful and friendly to all customers, guests, managers and fellow employees.
• Works with Director of Food and Beverage to create appropriate promotions to drive Food and Beverage Outlet revenues.
• Prepares and audits Banquet Bar requisitions and returns to ensure proper cash handling and pouring controls are adhered to.
• Assures that all hourly associates are provided prescribed appropriate rest and meal breaks with a “hands on” approach.
• Consistently monitors and makes recommendations on eliminating unnecessary overtime by being “on the floor.”
• Prepare Food and Beverage Outlet weekly schedules based on business levels at hand using accurate forecasting.
• Keeps supervisor fully informed of all problems or matters of significance.
• Performs all duties and responsibilities in a timely and efficient manner in accordance with established company policies and procedures to achieve the overall objectives of this position.
• Maintains a favorable working relationship with all other company employees to foster and promote a cooperative and harmonious working environment.
• Adheres to company policies and procedures.
• Attends work as scheduled.
• Follows hotel’s dress and grooming standards.
• Minimizes safety hazards by following all safety rules and procedures.
• At all times, projects a favorable image of Luxe Sunset Boulevard Hotel to the public.

Physical Requirements:

• Pushing/Pulling: Average weight 60lbs constantly
• Lifting/Carrying: Average weight 60lbs constantly
• Standing/Walking: Constantly
• Kneeling/Crawling: Occasionally
• Reaching: Constantly

Department: Restaurant
This is a non-management position
This is a full time position