Restaurant Manager

Hilton Waikiki Beach; Honolulu (HI); On-site; USD 72,000 - 87,000; Full time

Job summary

The Hilton Waikiki Beach Resort & Spa is actively looking for a Restaurant Manager to join our team in Honolulu. The F&B Manager will be responsible for the overall operation of all F&B outlets including Banquets, Restaurant, Grab & Go, Room Service and Beverage Departments, with on‑the‑floor oversight most of the time and a focus on guest service.

This full‑time position reports to the Director of Operations and requires open availability for AM/PM shifts.

Qualifications

• High school diploma required; some college preferred or equivalent experience.
• Must have 2 years restaurant manager or assistant restaurant manager experience in a high-volume F&B environment.
• At least 3 years of banquet experience with 2 years in a supervisory capacity.
• Ability to obtain Honolulu Liquor Commission Manager Card.
• TB Clearance.
• Certified Food Safety training (ServSafe) desired.
• Certified Alcohol Awareness training (TIPS) desired.
• Strong leadership and organizational skills.

Responsibilities

• Oversee hiring, training, scheduling and counseling of all team members in Banquet, Restaurant, Room Service and Beverage Departments.
• Ensure the overall condition of food & beverage outlets, storage and liquor rooms.
• Plan and supervise work across the 4 F&B departments.
• Enforce hotel policies and service standards.
• Lead department meetings and communicate incentives.
• Contribute to business strategies for banquet and restaurant in line with hotel goals.
• Forecast scheduling to maximize productivity.

Skills

Teamwork

Time-Management

Customer Service

Decision Making

MICROS

Critical Thinking

Education

High School

Associates (Preferred)

Tools

MICROS

Job description

Description

Annual Salary: $79,448.45

The Hilton Waikiki Beach Resort & Spa is looking for a Restaurant Manager to join their team! The F&B Manager will be responsible for the overall operation of the all F&B outlets including Banquets, Restaurant, Grab & Go, Room Service and Beverage Departments. This position must be on the floor the majority of the time. The Manager is to assist with guest service in any way possible.

This position reports to the Director of Operations.

MUST HAVE OPEN AVAILABILITY! FLEXIBLE SCHEDULE IS REQUIRED! This is a FULL-TIME position. AM shifts and PM shifts required.

Job Duties:

• Responsible for hiring, training, scheduling and counseling of all team members in the Banquet, Restaurant, Room Service and Beverage Departments
• Responsible for the overall condition of the food & beverage outlets, storage and liquor rooms
• Plans, assigns and oversees work of team members in the 4 F&B departments
• Enforces all hotel policies including, but not limited to employee appearance, attendance and punctuality, service standards and completion of job duties
• Holds regular department meetings and communicates regarding any incentive programs
• Participates in the development of business strategies for banquet and restaurant in alignment with the overall objectives of the hotel
• Maximizes productivity by using forecasting techniques to adjust scheduling

• Creates 100% guest satisfaction by providing team members with the training and resources needed to deliver a “Can Do” attitude, service and teamwork
• Communicates necessary information with other departments and outside vendors
• Ensures satisfaction of all customers by supervising and coordinating team members, and overseeing event operations
• Ensures room is set up in accordance with customer specifications by supervising set-up staff and inspecting rooms prior to events
• Manages food and beverage service provided during banquets and meetings; ensures a high level of quality food and beverage products served
• Initiates purchase orders for specific banquet items and maintain inventory of banquet and restaurant equipment and supplies

Job Requirements:

• High school graduate; some college preferred or equivalent combination of education and experience.
• Must have 2 years restaurant manager or assistant restaurant manager experience in a comparable high-volume food and beverage service environment
• At least 3 years of banquet experience with 2 years in a supervisory capacity
• Ability to obtain Honolulu Liquor Commission Manager Card
• TB Clearance
• Certified Food Safety training (ServSafe) desired
• Certified Alcohol Awareness training (TIPS) desired
• Must have strong leadership and organizational skills

Hilton Waikiki Beach is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran. If you need accommodation for any part of the application process because of a medical condition or disability, please call 808-921-5504 or email Cindy Fujioka at [e-mail] to let us know the nature of your request.

Qualifications

Banquet experience with 2 years in a supervisory capacity

Behaviors

• Team Player: Works well as a member of a group (Preferred)
• Functional Expert: Considered a thought leader on a subject (Preferred)
• Leader: Inspires teammates to follow them (Required)
• Enthusiastic: Shows intense and eager enjoyment and interest (Preferred)

Education

• Associates (Preferred)
• High School (Required)

Licenses and Certifications

• Preferred

  Alcohol Training

• Preferred

  ServSafe

• Required

  HI TB Clearance

• Required

  HI Liquor License

Skills

• Teamwork (Advanced)
• Time-Management (Advanced)
• Customer Service (Advanced)
• Decision Making (Advanced)
• MICROS (Intermediate)
• Critical Thinking (Advanced)

Experience

• Required

  3 years:

  Banquet experience with 2 years in a supervisory capacity

• Required

  2 years:

  Restaurant Manager or Assistant Restaurant Manager in a comparable high volume F&B service environment

Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities

This employer is required to notify all applicants of their rights pursuant to federal employment laws.For further information, please review the Know Your Rights notice from the Department of Labor.

Source: Hospitality Online