Restaurant Manager

Mile Marker One Waterfront Restaurant; Gloucester (MA); On-site; USD 55,000 - 80,000; Full time

Job summary

A leading waterfront restaurant in Gloucester, MA, is seeking a Restaurant Manager to oversee daily operations and ensure exceptional guest experiences. The ideal candidate will have a passion for hospitality, strong leadership skills, and the ability to thrive in a fast-paced environment. Responsibilities include staff training, compliance with regulations, and collaboration with the kitchen team. This full-time, year-round position offers a dynamic work environment with opportunities for growth.

Qualifications

• 2-3 years proven experience as a manager in the restaurant industry.
• Ability to work a 50-hour work week, flexible hours, including weekends and holidays.

Responsibilities

• Oversee daily operations on the floor of the restaurant.
• Ensure compliance with health and safety regulations.
• Train and mentor staff to provide unforgettable experiences.

Skills

Restaurant leadership

Passion for hospitality

Eye for detail

Excellent communication

Organizational skills

Time management

Education

High school diploma or equivalent

Degree in hospitality or restaurant management

Tools

Restaurant management software

POS systems

Job description

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Do you love hospitality and the marina lifestyle? Are you looking for a restaurant manager position where you can assure unforgettable experiences for restaurant guests? Mile Marker One - Waterfront Dining is looking for you.

Mile Marker One is a restaurant serving breakfast, brunch, lunch and dinner and is open year-round. We're set on a beautiful marina. We have indoor dining and igloo dining. In the late spring, the Bridge Deck opens for a beautiful outdoor deck experience. The servers and bartenders are dedicated to making sure every guest has a wonderful time. We have live music sometimes with dinner. Wine tasting dinners and more. Currently we are open 5 days a week, but in the late spring we open 7 days a week. Mile Marker One is a fun friendly restaurant featuring amazing scallops, oysters, seafood and more! Everything from our burger to our lobster roll is incredibly delicious. In the Summer and Fall, we are very fast paced. In the Winter and Spring, we feature amazing food and wine pairing dinners, tequila dinners, and more. We host corporate events, rehearsal dinners, private and semi-private dining both in our restaurant and event space.

We are attached to a hotel as well with an indoor heated pool and jacuzzi.

This position is full time and year-round.

Restaurant Manager

Location: Gloucester, MA, 01930

Skills: Restaurant leadership, passion for hospitality, eye for detail

Responsibilities:

• With the Hospitality General Manager oversee daily operations on the floor of the restaurant
• Ensure compliance with health and safety regulations
• Schedule the restaurant for dining service according to business needs
• Train and mentor staff to provide provide unforgettable experiences
• Attend leadership meetings
• Oversee the handling of customer complaints and resolve issues in a timely and professional manner
• Collaborate with the Hospitality General Manager on creation of marketing ideas and initiatives
• Collaborate with the kitchen staff to ensure timely and accurate food preparation and delivery
• Monitor and maintain restaurant cleanliness and sanitation standards
• Along with other management staff oversee to go and delivery orders
• Assists the restaurant and host staff in answering the phone and taking reservations
• Open or close the restaurant as needed according to a rotating schedule
• Make shift notes of what occurred during dining service
• Collaborate with the Chef and Hospitality General Manager on social media by taking photos and videos for Facebook and Instagram of specials
• Be a brand ambassador for events, upcoming dinners and more
• Assist the leaders in overseeing hosts, food runners, bussers and servers
  
  
  

Requirements:

• 2-3 years proven experience as a manager in the restaurant industry
• Excellent communication and leadership skills
• Ability to work in a fast-paced environment
• Ability to work a 50-hour work week, flexible hours, including weekends and holidays
• Strong organizational and time management skills
• Knowledge of restaurant management software and POS systems
• High school diploma or equivalent; degree in hospitality or restaurant management preferred

Seniority level

• Seniority level

  Mid-Senior level

Employment type

• Employment type

  Full-time

Job function

• Job function

  Management and Manufacturing

• Industries

  Restaurants

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