Restaurant Manager in Training

Cafua Management Company, a Dunkin Franchisee; Windham (NH); On-site; USD 50,000 - 65,000; Full time

Job summary

A leading company is seeking a Restaurant Manager in Training to develop their team and ensure operational excellence. Responsibilities include recruiting, training, and maintaining a guest-first environment while controlling costs and executing brand standards. This role offers growth opportunities within a family-owned business.

Benefits

Competitive salary

Health insurance

401k

Vacation

Growth opportunities

Qualifications

• Ability to lift at least 30 lbs.
• Authorized to work in the U.S.
• Fluent in English.

Responsibilities

• Recruit, hire, train, and develop employees.
• Ensure proper staffing and compliance with safety standards.
• Control costs to maximize profitability.

Skills

Leadership

Communication

Problem Solving

Interpersonal Skills

Conflict Management

Business Acumen

Job description

Join to apply for the Restaurant Manager in Training role at Cafua Management Company, a Dunkin Franchisee.

6 days ago Be among the first 25 applicants.

A Restaurant Manager is responsible for developing their team through strong leadership and constructive feedback. They ensure a great guest experience using an operational excellence model, contributing to profitable sales. They oversee the restaurant's operations according to Dunkin’ standards, franchisee standards, and legal requirements.

Guest First Culture

Embracing a guest first culture is essential. It involves personal responsibility to provide the best guest service—quality products, friendly service, and a clean environment—every day.

Responsibilities Include

• Recruit, hire, train, and develop employees.
• Communicate expectations, monitor performance, provide coaching, and discipline when necessary.
• Create and maintain a guest-first environment.
• Ensure proper staffing and compliance with safety, food safety, and sanitation standards.
• Execute brand standards, action plans, and system improvements.
• Control costs to maximize profitability.
• Implement marketing promotions and new product roll-outs.
• Set and track sales goals.

Minimum Requirements

• Ability to lift at least 30 lbs.
• Stand for 6+ hours.
• Authorized to work in the U.S.
• Fluent in English.

Core Competencies

Guest Focus

• Exceed guest expectations and develop relationships.
• Provide timely resolutions to guest concerns.

Results-Oriented

• Set high standards and meet goals.
• Use reports to inform decisions and improve results.

Problem Solving & Influence

• Identify issues, resolve problems, and empower others.

Interpersonal Skills

• Build relationships, operate with integrity, and lead effectively.

Conflict Management

• Address conflicts constructively and escalate when necessary.

Development of Others

• Create development plans, provide feedback, and support training.

Business Acumen

• Understand financial measures and market dynamics.

What We Offer

• Family-owned business with growth opportunities.
• Competitive salary, health insurance, 401k, vacation, and other benefits.

Note: Cafua Management Company operates over 200 restaurants across 6 states. We are an equal-opportunity employer committed to diversity and inclusion.