Restaurant Manager

Raising Canes; Framingham (MA); On-site; Full time

Job summary

An established industry player in the fast-food sector is seeking a dynamic Restaurant Manager to lead operations and maintain high standards. This role involves overseeing restaurant activities, ensuring customer satisfaction, and managing a dedicated team. With a focus on growth and community, the company offers a vibrant work environment where innovation and teamwork are at the forefront. Join a company that values its people and is committed to excellence in service and operations. If you're passionate about the restaurant industry and ready to make an impact, this position is perfect for you!

Benefits

Medical, Dental, Vision & Pharmacy Benefits

401(k) With Employer Match

Tuition Reimbursement

Weekly Pay

Paid Time Off & Sick Time

Casual Work Attire

Employee Discount Programs

One Pass Gym Membership Program

Qualifications

• 1+ years of restaurant or retail management experience required.
• Detail-oriented with strong organizational and communication skills.

Responsibilities

• Manage day-to-day operations and uphold company standards.
• Ensure exemplary customer service and cleanliness of the restaurant.
• Direct crewmembers and manage cash handling responsibilities.

Skills

Detail-oriented

Organizational Skills

Written Communication

Verbal Communication

Problem Solving

Staffing Management

Scheduling

Cost Management

Education

High School Diploma or Equivalent

Tools

Microsoft Office (Excel, Word, Outlook)

Job description

Company Description

Initial hiring pay range (based on location, experience, etc.): $ 24/ hour + monthly bonus

At Raising Cane’s Chicken Fingers we serve only the best tasting and most craveable chicken finger meals. It’s our ONE LOVE. Our Crew make it happen, our Culture makes it unique and the Community makes it all worthwhile.

Every talented Crewmember in our Restaurant Support Office (RSO) is important to our success and a value to our rapidly growing Company. We all work with a sense of purpose and focus on our chicken finger meals, Customers, Crew, Communities and Company Culture. We are constantly striving to Raise The Bar. The future for Raising Cane’s is growth focused and we’re on the path to being one of the top 10 restaurant companies in the United States.

Benefits offered for all Full-time Restaurant Managers:

• Medical, Dental, Vision & Pharmacy Benefits
• Dependent Care & Healthcare Flexible Spending Accounts
• Company-provided Life and Disability insurance
• Hospital Indemnity, Accident and Critical Illness
• 401(k) With Employer Match (age 21 & older)
• Access to financial advisors for budget and retirement planning
• One Pass Gym Membership Program
• Tuition Reimbursement
• Crewmember Assistance Program
• Pet Insurance

Perks & Rewards for Restaurant Managers:

• Weekly Pay!*
• Competitive pay + monthly bonus
• Paid Time Off & Sick time
• 8 paid Holidays a year**
• Early closure for company events
• Casual Work Attire
• Perkspot Employee Discount Programs

Your Role at Raising Cane’s:

The Restaurant Manager is responsible for supporting the Restaurant Leader in day-to-day operations of the restaurant and upholding Raising Cane’s standards and culture in shift management responsibilities of restaurant operations.

The physical work environment includes working in a fast-paced kitchen environment (which requires extended periods of physical exertion, such as walking, standing, lifting and bending) and interacting with customers. It also includes both inside and outside work in varied temperatures, working with and around food products, common allergens, industrial equipment, commercial cleaning products that require the use of personal protective equipment and physical activities necessary to complete the responsibilities of the job.

Your Impact and Responsibilities:

• Ensures operations meet Raising Cane’s standards in all restaurant zones during a shift
• Acts as manager on duty and opens and closes the restaurant
• Manages cash handling and ensures accountability
• Enforces Raising Cane’s policies and standards
• Executes shift management meeting Raising Cane’s operations and safety standards
• Uses required tools, forms and logs to support shift execution, document results and take corrective action when needed
• Directs crewmembers during a shift
• Provides exemplary customer service
• Utilizes reward and recognition program for the crewmembers in the restaurant
• Authorizes employee functions requiring manager approval (e.g. discounts, promotions, timeclock overrides, etc.)
• Ensures cleanliness of the restaurant and ensures the facility is in good working order
• Completes other duties as assigned

Requirements for Success:

• Detail-oriented, organized and able to manage multiple priorities that may be constantly changing
• Self-driven, flexible, and highly energetic with strong written and verbal communication skills
• Able to work effectively and efficiently both independently and collaboratively
• Able to recognize problems, set goals, execute and convert plans into action to solve problems
• Knowledge and skills in staffing, scheduling, people and cost management
• Proficient in a variety of technology systems including Microsoft Office (Excel, Word and Outlook) and ability to learn and adapt to new systems quickly
• Able to work a variety of shifts including days, evenings and weekends and travel as needed for work-related functions and training
• Must complete all required Raising Cane’s company training programs
• 1+ years of restaurant or retail management experience
• Must be 18 years of age or older
• High school diploma or equivalent preferred

All your information will be kept confidential according to EEO guidelines.