Restaurant Manager

IHOP; Enfield (CT); On-site; USD 40,000 - 70,000; Full time

Job summary

An established industry player is seeking a Restaurant Manager to lead operations and enhance guest experiences. In this dynamic role, you will oversee the restaurant's daily functions, ensuring that quality and service standards are met. You'll engage with guests, manage staff, and drive profitability through effective financial and marketing strategies. This is a fantastic opportunity to join a well-respected brand in the restaurant industry, where your leadership and management skills will contribute to a thriving environment. If you're passionate about hospitality and ready to take your career to the next level, this role is for you.

Benefits

Competitive Pay

Flexible Hours

Paid Training

Opportunities for Advancement

Qualifications

• High school diploma or equivalent experience required.
• Proficiency in English and basic computer skills preferred.

Responsibilities

• Manage front and back of house operations focusing on profitability.
• Handle guest complaints and ensure compliance with operational standards.

Skills

Guest Service

Financial Management

Human Resources Management

Basic Computer Skills

Communication Skills

Education

High School Diploma

Tools

MS Excel

MS Word

Email

Job description

Job Title: Restaurant Manager at IHOP

Join to apply for the Restaurant Manager role at IHOP.

The IHOP Restaurant Manager reports directly to the General Manager and supervises the restaurant's employees. The primary responsibilities include managing front and back of house operations with a focus on profitability and sales growth, while maintaining IHOP's standards of quality and service.

Responsibilities Include:

1. Executing financial, local marketing, guest service, and human resources objectives as per IHOP SOP and the restaurant's operations plan.
2. Developing and maintaining professional relationships with employees and franchisee organization.
3. Managing the restaurant floor and engaging with guests regularly.
4. Handling guest complaints professionally and promptly.
5. Ensuring compliance with SOP in recruitment, training, operations, food safety, sanitation, and security.
6. Performing supervisory duties such as hiring, training, performance appraisal, rewards, discipline, and conflict resolution.
7. Completing reports and paperwork accurately and timely.
8. Maintaining personnel files with appropriate employment and legal documents.
9. Availability to work days, nights, and weekends.

Benefits:

• Competitive Pay
• Flexible Hours
• Paid Training
• Opportunities for Advancement

Requirements:

• High school diploma or equivalent experience.
• Proficiency in English, including reading, writing, and speaking, and interpreting safety and operational documents.
• Basic computer skills such as Email, MS Excel, and MS Word are a plus.

The above is not an all-inclusive job description.

Additional Information:

Seniority Level: Mid-Senior level

Employment Type: Full-time

Job Function: Management and Manufacturing

Industry: Restaurants