Restaurant Manager

Bbq Holdings; Des Moines (IA); On-site; USD 40,000 - 70,000; Full time

Job summary

An established industry player is seeking a dynamic Restaurant Manager to oversee daily operations and ensure exceptional dining experiences. In this pivotal role, you will manage food preparation, ensure compliance with health and safety standards, and handle customer interactions with professionalism. You will work closely with chefs to develop enticing menus while maintaining inventory and sales records. This full-time position offers the opportunity to lead a dedicated team in a fast-paced environment, making a significant impact on customer satisfaction and operational excellence. If you have a passion for the restaurant industry and strong leadership skills, this role is perfect for you.

Qualifications

• Previous restaurant experience required, management experience preferred.
• Strong supervisory and leadership skills with excellent interpersonal skills.

Responsibilities

• Oversees food preparation and ensures compliance with health and safety standards.
• Handles customer complaints and ensures customer satisfaction.
• Manages inventory and purchases food and supplies.

Skills

Supervisory Skills

Customer Service

Time Management

Organizational Skills

Attention to Detail

Education

High School Diploma or Equivalent

Tools

Microsoft Office Suite

Job description

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Position Summary

The Restaurant Manager is responsible for overseeing and managing the daily operations of the restaurant.

Primary Accountabilities

• Oversees food preparation, ensuring compliance with health, safety, food handling, and hygiene standards.
• Ensures customer satisfaction with all aspects of the restaurant and dining experience.
• Handles customer complaints, resolving issues in a diplomatic and courteous manner.
• Ensures compliance with alcoholic beverage regulations.
• Estimates food and beverage costs.
• Manages inventory and purchases food and supplies.
• Conducts daily inspection of restaurant and equipment to ensure compliance with health, safety, food handling, and hygiene standards.
• Periodically evaluates restaurant equipment for repairs and maintenance, schedules for service.
• Collaborates with chefs to develop appetizing menus.
• Maintains sales records and tracks cash receipts.
• Prepares and submits operations reports and other documentation requested by the regional manager.
• Performs other duties as assigned.

Knowledge, Skills, & Abilities

• Education/Certifications: High school diploma or equivalent required.
• Experience: Previous restaurant experience required, management experience preferred.
• Skills/Competencies: Strong supervisory and leadership skills, excellent interpersonal skills focused on customer service, time management, organizational skills, and attention to detail.
• Familiarity with food handling, safety, and restaurant guidelines.
• Proficient with Microsoft Office Suite or related software.
• Flexibility to work at least 50 hours per week, with possible additional hours based on business needs.

Physical Requirements

Employees frequently move throughout the workplace, sit, handle objects, reach, balance, stoop, kneel, and communicate verbally. Occasionally, employees lift/move up to 50 pounds. Vision abilities include close, distance, color, peripheral, depth perception, and focus adjustment.

This description is a general outline of the typical functions of the job and is not exhaustive. Management may amend responsibilities as needed. It does not constitute a contract or guarantee of employment, and employment remains at-will.

Additional Details

• Seniority level: Mid-Senior level
• Employment type: Full-time
• Job function: Management and Manufacturing
• Industries: Restaurants