Shift Lead: Dynamic Restaurant Leader with Flexible Schedule

Buffalo Wild Wings; Menifee (CA); On-site; USD 1,929,000 - 2,893,000; Full time

Job summary

Buffalo Wild Wings is seeking a Shift Lead to help manage daily restaurant operations, coach Team Members, and ensure an exceptional guest experience. You will focus on safety, quality, and sales while maintaining a high-energy, positive team environment.

The role requires leadership, strong communication, and the ability to work flexible hours including nights, weekends, and holidays. Prior leadership in a high-volume restaurant is preferred, with certifications in food safety and alcohol

Qualifications

• High school diploma or equivalent is required.
• Must be able to obtain state/local alcohol service certifications where required.
• Food safety and alcohol service certifications are required where applicable.
• Previous leadership experience in a high-volume restaurant is preferred.
• Strong leadership, communication, and guest service skills are essential.
• Flexible schedule including nights, weekends, and holidays is required.

Responsibilities

• Lead daily shift operations while delivering an outstanding guest experience.
• Coach, develop, and support Team Members to drive performance and engagement.
• Ensure compliance with food safety, alcohol service, and company standards.
• Monitor labor, service, and operational efficiency throughout each shift.
• Conduct pre-shift meetings and provide real-time coaching.
• Support hiring, training, and retention of Team Members.
• Promote sales initiatives and company loyalty programs.
• Perform other duties as assigned.

Skills

Leadership

Communication

Guest Service

Education

High school diploma or equivalent

Food safety certification

Alcohol service certification

Job description

Buffalo Wild Wings is seeking a Shift Lead to help manage daily restaurant operations, coach Team Members, and ensure an exceptional guest experience. You will focus on safety, quality, and sales while maintaining a high-energy, positive team environment.

The role requires leadership, strong communication, and the ability to work flexible hours including nights, weekends, and holidays. Prior leadership in a high-volume restaurant is preferred, with certifications in food safety and alcohol