Restaurant Leadership: Guest Experience & Ops Lead

Carrabba's Italian Grill, LLC; Troy (MI); On-site; USD 52,000 - 76,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

401k plan

Job summary

Carrabba's Italian Grill, LLC in Troy, MI is seeking a Restaurant Manager to oversee daily operations of the front-of-house and back-of-house, ensuring outstanding guest experiences, professional leadership, and adherence to brand standards.

Responsibilities include staffing, scheduling, recruiting, hiring, safety compliance, and responding to guest feedback while maintaining menu knowledge and community engagement.

Qualifications

• Minimum 1 year of restaurant management experience.
• Flexible schedule and ability to work varied shifts.
• Minimum age 21.
• Preferred: Certification in food safety.
• Willingness to relocate within the assigned region.
• Working knowledge of Microsoft Office.

Responsibilities

• Assist with staffing by scheduling, recruiting, interviewing, and hiring while maintaining high employment quality standards.
• Actively participate in the career growth of hourly team members.
• Implement security protocols to ensure safety of employees and guests.
• Comply with safety, sanitation standards, policies, and laws; pass state health inspections.
• Respond to guest comments and build loyalty while upholding service standards.
• Maintain knowledge of the full menu and preparation standards.
• Engage in community and market-related opportunities at the restaurant.

Skills

Staffing and scheduling

Team leadership

Tools

Microsoft Office

Job description

Carrabba's Italian Grill, LLC in Troy, MI is seeking a Restaurant Manager to oversee daily operations of the front-of-house and back-of-house, ensuring outstanding guest experiences, professional leadership, and adherence to brand standards.

Responsibilities include staffing, scheduling, recruiting, hiring, safety compliance, and responding to guest feedback while maintaining menu knowledge and community engagement.