Restaurant Host / Food Runner

First-Hospitality-5; Milwaukee (WI); On-site; USD 25,000 - 35,000; Full time

Benefits offered by this job

Insurance enrollment from DAY 1

Paid time off from DAY 1

Holiday pay from DAY 1

401(k) enrollment after 30 days

Hotel and travel discounts

Professional development and promotion

Job summary

The-Social-American-Tavern in Milwaukee is seeking a Restaurant Host / Food Runner who is energetic, dependable, and guest-focused. This dual-role position combines welcoming and seating guests with supporting the restaurant team to deliver an exceptional dining experience.

The ideal candidate is customer-service oriented, has a friendly personality, and can multitask in a fast-paced environment. Prior hospitality experience is appreciated, but training is available for the right attitude.

Qualifications

• Exceptional customer service skills and a genuine passion for hospitality.
• A friendly, outgoing personality with strong communication skills.
• Someone dependable, punctual, and willing to take initiative.
• Strong attention to detail and the ability to multitask.
• A team player who is willing to assist wherever needed.
• Ability to remain professional and positive in a fast-paced environment.
• Previous restaurant or hospitality experience preferred, but we are willing to train the right individual with the right attitude.
• Ability to stand and walk for extended periods and safely carry food and dining supplies.

Responsibilities

• Guest Experience & Hosting: Warmly greet and welcome every guest with a friendly, professional attitude.
• Manage guest seating and assist with restaurant reservations.
• Create a positive first impression and ensure guests feel welcomed and valued.
• Answer guest questions regarding the restaurant, menu, and hotel amenities.
• Maintain a clean, organized, and inviting host stand and dining area.
• Assist with guest requests and help resolve concerns professionally.
• Food Running & Dining Room Support: Deliver food to guests promptly and accurately.
• Assist servers with clearing, cleaning, and resetting tables.
• Ensure tables are properly prepared and ready for incoming guests.
• Assist with water service and other guest needs throughout the dining experience.
• Maintain cleanliness and organization throughout the restaurant.
• Communicate effectively with servers, bartenders, and kitchen staff.
• Support the team during busy periods to ensure smooth and efficient service.

Skills

Customer service

Communication

Punctuality

Team player

Multitasking

Professionalism

Hospitality

Job description

What's in it for you...

• Insurance enrollment available from DAY 1!
• Paid time off available from DAY 1!
• Holiday pay available from DAY 1!
• 401(k) enrollment after 30 days!
• Hotel and travel discounts at worldwide destinations!
• Professional development and promotion opportunities!

About this job...

Position Summary

We are looking for an energetic, dependable, and guest-focused Restaurant Host / Food Runner to join our team!

This is a dual-role position that combines welcoming and seating guests with supporting our restaurant team in delivering an exceptional dining experience.

We are looking for someone who takes pride in their work, has a positive attitude, pays attention to the little details, and genuinely enjoys taking care of people. The ideal candidate is someone who can anticipate guest needs, work well in a fast-paced environment, and jump in wherever needed to ensure our guests have a great experience.

Key Responsibilities

Guest Experience & Hosting

• Warmly greet and welcome every guest with a friendly, professional attitude.
• Manage guest seating and assist with restaurant reservations.
• Create a positive first impression and ensure guests feel welcomed and valued.
• Answer guest questions regarding the restaurant, menu, and hotel amenities.
• Maintain a clean, organized, and inviting host stand and dining area.
• Assist with guest requests and help resolve concerns professionally.

Food Running & Dining Room Support

• Deliver food to guests promptly and accurately.
• Assist servers with clearing, cleaning, and resetting tables.
• Ensure tables are properly prepared and ready for incoming guests.
• Assist with water service and other guest needs throughout the dining experience.
• Maintain cleanliness and organization throughout the restaurant.
• Communicate effectively with servers, bartenders, and kitchen staff.
• Support the team during busy periods to ensure smooth and efficient service.

What We're Looking For

• Exceptional customer service skills and a genuine passion for hospitality.
• A friendly, outgoing personality with strong communication skills.
• Someone dependable, punctual, and willing to take initiative.
• Strong attention to detail and the ability to multitask.
• A team player who is willing to assist wherever needed.
• Ability to remain professional and positive in a fast-paced environment.
• Previous restaurant or hospitality experience preferred, but we are willing to train the right individual with the right attitude.
• Ability to stand and walk for extended periods and safely carry food and dining supplies.

What Makes Someone Successful in This Role?

We believe that great hospitality starts with great people. We are looking for someone who doesn't wait to be asked to help, notices the little things, and understands that every interaction is an opportunity to create a memorable guest experience.

Whether it's greeting a guest with a smile, helping a server during a busy shift, or making sure the dining room looks its best, we want someone who takes ownership and pride in everything they do.

If you're passionate about hospitality, enjoy working with people, and want to be part of a team that values great service, we'd love to meet you!

l Opportunity Employer.

Source: Hospitality Online