Restaurant Host/Cashier

Ascent Hospitality Management; Norfolk (NE); On-site; USD 10,000 - 60,000; Full time

Job summary

A leading hospitality company is hiring Hosts/Cashiers for their Perkins Restaurant in Norfolk. The role involves providing excellent customer service, managing guest interactions, and ensuring a welcoming environment. Candidates will enjoy competitive wages, flexible hours, and a supportive work atmosphere with opportunities for advancement.

Benefits

Free Employee Meals

Family Discounts

Yearly Anniversary Checks

Flexible Hours

Structured Training Program

Referral Bonus

Qualifications

• Friendly demeanor and genuine hospitality.
• Ability to handle guest interactions efficiently.
• Good personal hygiene and professional appearance.

Responsibilities

• Provide friendly and efficient service to guests.
• Control the flow of business in the dining room.
• Check out guests at the register.

Skills

Customer Service

Communication

Teamwork

Job description

Perkins Restaurant is now hiring Hosts/Cashiers for our Perkins Restaurant in Norfolk.

Stop in any time to apply at:

1229 W. Omaha Ave. - Norfolk

Benefits of working for us include:

1. Supportive ownership that believes in family
2. Closed on Christmas Day
3. Yearly anniversary checks for continued employment*
4. Free Employee Meals and family discounts*
5. Competitive wages for your experience
6. Paychecks delivered weekly
7. Flexible hours & schedules
8. Structured training program for all positions
9. Referral bonus for great employees who recruit other great employees
10. Career path that rewards you financially for your advancement within the company*

Ask manager for details.

Summary of Position

Provides friendly and efficient service to guests according to company policies, procedures, programs and performance standards. Performs all duties to maximize guest satisfaction and quality of work environment as directed by Manager on Duty. Controls the flow of business in the dining room so guests feel welcome and comfortable. Checks out guests at the register. Provides genuine hospitality to each guest ensuring their dining experience is highly satisfactory.

Position Activities and Tasks

• Host Activities and Guest Interaction
• Reports to work well-groomed, in clean and proper uniform and practices good personal hygiene.
• Opens the door as guests enter and leave the building.
• Uses greeting, seating and waiting list procedures. Seats guests in a friendly and timely manner in person or on telephone.
• Anticipates, identifies and corrects system breakdowns to achieve maximum guest satisfaction.
• Completes wait sheets.
• Greets and seats guests, making a friendly first impression and describing features, soup of the day, etc.
• Checks out guests at the register, asks about their experience, thanks them, and invites them to return.
• Moves through the dining room regularly to ensure guests have all items needed, making them feel special.
• Offers bakery items for take-out and packages to-go orders efficiently.
• Maintains cleanliness of the cashier area, bakery cases, displays, lobby, entryway, restrooms, and dining room throughout the shift.
• Ensures menus are clean.

Assist Crew Members

• Processes To-Go orders.
• Assists servers with pre-bussing and guest needs during dining experience.
• Sweeps floors around tables as needed.
• Performs side work during downtime, such as rolling silverware, restocking, and bussing tables.
• Supports servers and bus persons to meet service standards.
• Ensures 100% guest satisfaction on every visit.
• Communicates issues to Manager on Duty and coworkers and proposes solutions.
• Keeps management informed of problems and suggests alternatives.

Disclaimer: This position description is not exhaustive of all responsibilities, skills, efforts, or working conditions associated with the job. It reflects the principal elements essential for performance, employee development, and compensation. The incumbent may perform other duties as required.