Restaurant Host/Cashier

Perkins Restaurant & Bakery; Norfolk (NE); On-site; USD 10,000 - 60,000; Full time

Job summary

A leading restaurant chain is hiring Hosts/Cashiers for their Norfolk location. The role involves providing friendly service, managing guest interactions, and ensuring a welcoming environment. Benefits include competitive wages, flexible hours, and a structured training program.

Benefits

Supportive ownership

Closed on Christmas Day

Yearly anniversary checks

Free Employee Meals

Flexible hours & schedules

Referral bonus

Career advancement opportunities

Qualifications

• Friendly and efficient service to guests.
• Ability to manage guest interactions and ensure satisfaction.
• Good personal hygiene and proper uniform.

Responsibilities

• Greet and seat guests in a timely manner.
• Check out guests at the register and ensure satisfaction.
• Assist servers and maintain cleanliness in the dining area.

Skills

Customer Service

Communication

Teamwork

Job description

Perkins Restaurant is now hiring Hosts/Cashiers for our Perkins Restaurant in Norfolk.

Stop in any time to apply at:
1229 W. Omaha Ave. - Norfolk

Benefits of working for us include:

1. Supportive ownership that believes in family
2. Closed on Christmas Day
3. Yearly anniversary checks for continued employment*
4. Free Employee Meals and family discounts*
5. Competitive wages for your experience
6. Paychecks delivered weekly
7. Flexible hours & schedules
8. Structured training program for all positions
9. Referral bonus for great employees who recruit other great employees
10. Career path that rewards you financially for your advancement within the company*

Ask manager for details

Summary of Position

Provides friendly and efficient service to guests according to company policies, procedures, programs, and performance standards. Performs all duties to maximize guest satisfaction and quality of work environment as directed by Manager on Duty. Controls the flow of business in the dining room so guests feel welcome and comfortable. Checks out guests at the register. Provides genuine hospitality to each guest ensuring their dining experience is highly satisfactory.

Position Activities and Tasks

• Host activities and guest interaction
• Reports to work well-groomed, in clean and proper uniform, practicing good personal hygiene at all times
• Opens the door as guests enter and leave the building
• Uses greeting, seating, and waiting list procedures. Seats guests in a friendly and timely manner, in person or on telephone
• Anticipates, identifies, and corrects system breakdowns to achieve maximum guest satisfaction
• Completes wait sheets
• Greets and seats guests, making a friendly first impression, describing features, soup of the day, etc.
• Checks out guests at the register, asks about their meal and service, thanks them, and invites them to return
• Moves through the dining room regularly to ensure guests have all items needed, being attentive and making guests feel special
• Offers bakery items for take-out, efficiently packages to-go orders
• Ensures cleanliness of cashier area, bakery cases, displays, lobby, entryway, restrooms, and dining room throughout the shift
• Ensures menus are clean

Assist Crew Members

• Processes To-Go orders
• Maintains guests’ needs throughout their dining experience by assisting servers with pre-bussing procedures
• Sweeps floor around tables to assist servers as needed
• Performs side work during downtime, including rolling silverware, restocking, cleaning workstations, and bussing tables
• Provides assistance to all servers and bus persons to execute service standards
• Ensures 100% guest satisfaction on every visit
• Communicates with Manager on Duty and coworkers regarding product/service deficiencies, equipment, safety problems, etc.
• Keeps General Manager and Manager on Duty informed of issues and proposes solutions

Disclaimer: This position description is not intended to be an exhaustive list of all responsibilities, skills, efforts, or working conditions associated with the job. It reflects the principal job elements essential for performance, employee development, and compensation. The incumbent may perform other duties as required.