Server (tipped)

Donohoe Brand; Reston (VA); On-site; USD 11,000 - 16,000; Full time

Benefits offered by this job

Health insurance and vision

Dental insurance

Paid time off

Hotel room discounts

Daily pay access

Minimum 32 hours/week to qualify

Job summary

AC Hotel Reston / Residence Inn Reston is seeking a Server (tipped) to provide exceptional dining experiences. The role includes greeting guests, taking and delivering orders, and maintaining a welcoming atmosphere at the Reston Town Center location.

The position requires strong guest service skills, the ability to work in a fast-paced setting, and adherence to hotel standards. Benefits include health/vision/dental insurance, daily pay access, paid time off, and employee discounts.

Qualifications

• Excellent guest service and communication skills.
• Ability to thrive in a fast-paced dining environment.
• Strong time management and multitasking abilities.
• Collaborates effectively with team members to deliver service.

Responsibilities

• Greet guests warmly and take food and beverage orders.
• Input orders into the POS system and ensure accuracy.
• Deliver food and drinks and handle guest requests promptly.
• Maintain cleanliness and organization of the dining area.
• Assist with side duties as needed to support service.

Skills

Good communication

Fast-paced environment

Time management

Team player

Tools

POS System

Job description

AC Hotel Reston / Residence Inn Reston
1975 Opportunity Way
Reston, VA 20190, USA

Description

Discover an exciting opportunity to grow your hospitality career at the AC Hotel & Residence Inn Reston , a dynamic dual-property destination where modern sophistication meets welcoming comfort. Conveniently located at the Reston Town Center Metrorail Station, our hotel offers two distinctive guest experiences under one roof, featuring 267 guest rooms, a vibrant rooftop bar, a full-service restaurant serving breakfast and dinner, more than 10,000 square feet of versatile meeting and event space, an indoor heated pool, and a state-of-the-art fitness center. Join our talented team and bring your passion for hospitality to life as you create memorable guest experiences, deliver exceptional service, and help make every meeting, event, and stay truly outstanding!

Server (tipped)

Salary Range: $10.00 per hour +tips

Position Summary

Our Server is responsible for providing exceptional dining experiences by warmly welcoming guests, accurately taking and delivering food and beverage orders, and responding promptly to guest requests. This role ensures attentive, friendly, and efficient service while creating a welcoming atmosphere that encourages guest satisfaction and memorable dining experiences.

Essential Functions

• Answer questions about food and drinks, including their ingredients, preparation, and accompanying items.
• Greet newly seated guests in a friendly manner and within the time limit specified by outlet standards.
• Take drink orders at guest greeting, deliver beverages, and offer appetizers.
• Merchandise menu items, such as appetizers, entrees, and desserts.
• Input orders into the POS system.
• Knowledge of hotel services.
• Follow alcohol awareness procedures for preventing intoxication of guests.
• Attend to guests' needs when delivering food and check back to ensure guest satisfaction.
• Garnish plates as specified by the menu standards.
• Maintain the table by checking drink levels, removing clutter, and providing extra napkins if necessary.
• Total bill and present check upon removal of the last plate or upon request.
• Maintain an accurate exchange of currency.
• Keep the station clean.
• Keep the immediate supervisor promptly and fully aware of all problems or unusual matters of significance.
• Maintain free coffee and tea throughout the shift.
• Perform assigned station-side work.
• Follow all food sanitation regulations, including but not limited to personal hygiene, food safety, and area cleanliness. Report any infractions to supervisor or manager immediately.
• Follow cash-handling and/or check-control procedures, including but not limited to coupons or complimentary item service.

Additional Responsibilities

• Adhere to all work rules, procedures, and policies established by the hotel, including, but not limited to, those contained in the employee handbook.
• The hotel operates 24 hours a day, 7 days a week. Department schedules must accommodate fluctuating business demands, and employees may be asked to work shifts other than those they prefer or normally work.

Skills and Abilities

• Ability to stand and walk for a long period of time.
• Ability to carry and lift heavy objects.
• Good oral communication skills.
• Ability to work in a fast-paced environment.
• Organization and time management skills.

Benefits and Perks

Donohoe Hospitality Services is pleased to offer employees a comprehensive Benefits Package that includes health, dental, and vision insurance, leave of absence, retirement plans, paid time off, and hotel room discounts. and MORE! Through this selection of benefits and perks, we strive to provide employees with options that will enhance their quality of life in and out of work. *minimum 32 hours/week to qualify

We also offer daily pay access, allowing you to receive your earnings the same day you work, empowering you to manage your finances easily and confidently.

Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws.For further information, please review the Know Your Rights notice from the Department of Labor.