Restaurant Guest Experience Leader & Team Lead

Nans Kitchen; Southborough (MA); On-site; USD 32,000 - 50,000; Full time

Benefits offered by this job

Competitive salary

Employee discounts

Flexible schedule

Free food & snacks

Free uniforms

Opportunity for advancement

Training & development

Job summary

A popular restaurant in Southborough is seeking an experienced Team Leader to ensure exceptional customer experiences and coordinate team activities. The ideal candidate will have strong communication skills and a passion for customer service, leading by example. Responsibilities include supervising team members, light food preparation, and validating tasks to enhance service efficiency. Competitive salary and benefits are offered.

Qualifications

• Experience as a team leader in a restaurant setting is preferred.
• Ability to lead by example and support team members.
• Strong interpersonal skills and customer-oriented mindset.

Responsibilities

• Supervise and coordinate the team to deliver excellent service.
• Engage in light food preparation tasks.
• Validate tasks and ensure team checklists are completed.

Skills

Excellent communication skills

Passion for customer service

Job description

A popular restaurant in Southborough is seeking an experienced Team Leader to ensure exceptional customer experiences and coordinate team activities. The ideal candidate will have strong communication skills and a passion for customer service, leading by example. Responsibilities include supervising team members, light food preparation, and validating tasks to enhance service efficiency. Competitive salary and benefits are offered.