Restaurant GM: Profit, People & Guest Experience

Harri; Vacaville (CA); On-site; USD 70,000 - 100,000; Full time

Job summary

Harri is seeking a Restaurant General Manager in Vacaville, CA to lead daily restaurant operations, drive profitability, and champion the brand. You will develop leaders, ensure guest satisfaction, manage staff, and uphold health and safety standards while delivering outstanding service and local marketing initiatives.

The role focuses on profitability, guest experience, people development, and operational excellence across all restaurant functions.

Qualifications

• Must be at least eighteen (18) years of age.
• High School Diploma or GED required.
• 1-2 years of quick service restaurant experience, management preferred.
• Some understanding of P&L interpretation and management to influence profitability.
• Ability to prioritize work and meet deadlines.
• Demonstrated leadership skills.
• Demonstrated understanding of Guest service principles.
• Open availability required.
• Evenings, weekends and holidays availability.

Responsibilities

• Has primary accountability for the restaurant P&L and actively manages towards desired financial outcomes
• Reviews key P&L lines to increase profitability for the restaurant
• Drives sales through proactive Guest service, people development & operations management
• Analyzes sales and labor during and after each shift; adjusts labor as needed
• Motivates and directs team members to exceed Guest expectations with accurate, friendly, and fast service in a clean facility
• Manages the Guest experience through operations and timely response to Guest issues
• Problem solves Guest feedback systems to determine root-causes and develops action plans to address issues
• Identifies and interacts with the community to engage prospective Guest and execute on local marketing initiatives
• Leads the restaurant’s recruitment and selection process to build and retain an effective restaurant team
• Inspires the restaurant team by effectively managing individual and team recognition programs
• Provides coaching and feedback to Assistant Managers and team to increase the restaurant team’s capabilities and raise restaurant performance
• Demonstrates commitment to goals and inspires others to deliver superior performance
• Enforces compliance with health, safety, cleanliness, security, and fire standard and regulations
• Ensures that restaurant upholds operational and brand standards
• Ensures the team deliver Popeyes brand programs, Limited time offers, and core product with operational excellence
• Identifies problems, conducts high level troubleshooting and seeks maintenance support for restaurant equipment

Education

High School Diploma or GED

Leadership

Guest service principles

P&L understanding

Open availability

Time management

Job description

Harri is seeking a Restaurant General Manager in Vacaville, CA to lead daily restaurant operations, drive profitability, and champion the brand. You will develop leaders, ensure guest satisfaction, manage staff, and uphold health and safety standards while delivering outstanding service and local marketing initiatives.

The role focuses on profitability, guest experience, people development, and operational excellence across all restaurant functions.