Restaurant GM & People Leader: Elevate Guest Experience

Wings Over; City of Rochester (NY); On-site; USD 75,000 - 105,000; Full time

Benefits offered by this job

Competitive bonus potential

Paid vacation & sick time

Medical, Dental & Vision insurance

FSA & Dependent Care accounts

Weekly direct deposit pay

401(k) with employer match after 12 mo

Shift meal stipend & family discounts

Supportive, energetic team environment

Job summary

Wings Over Rochester is seeking a General Manager to lead daily operations, drive sales, and develop a high-performing team. You will oversee staffing, training, and guest satisfaction to deliver outstanding experiences in a fast-paced environment.

As a hands-on leader, you will own the restaurant's performance, mentor future leaders, and foster a positive, energetic culture that motivates staff and delights guests.

Qualifications

• Minimum 2 years of restaurant management experience.
• Minimum 3 years in food service, including 1 year in fast-casual or quick-service.
• ServSafe Certification required.

Responsibilities

• Lead by example and develop shift leaders and future managers.
• Oversee daily restaurant operations including scheduling, inventory and cost control.
• Maintain high standards for food quality, cleanliness, safety, and guest satisfaction.
• Drive sales, labor, and profitability through data-driven decisions.
• Create an outstanding guest experience through friendly and efficient service.

Skills

Restaurant management

Food service leadership

ServSafe Certification

Job description

Wings Over Rochester is seeking a General Manager to lead daily operations, drive sales, and develop a high-performing team. You will oversee staffing, training, and guest satisfaction to deliver outstanding experiences in a fast-paced environment.

As a hands-on leader, you will own the restaurant's performance, mentor future leaders, and foster a positive, energetic culture that motivates staff and delights guests.