Restaurant GM: People-First Ops Leader

Hoogland Restaurant Group; Mount Holly (NC); On-site; USD 52,000 - 68,000; Full time

Benefits offered by this job

Medical, Dental and Vision Insurance

Company Paid Life Insurance

Paid Time Off

401(k) with company match of 50%

Job summary

Marco's Pizza in Mount Holly, NC is seeking a dynamic restaurant management professional who leads by example and drives results. You will guide a team of up to 20 associates, recruit and train staff, and uphold Marco's standards in service and quality.

Responsibilities include scheduling, payroll, benefits, and performance reviews, plus planning store actions and marketing to improve the business. You will ensure safety, cleanliness, inventory accuracy, and KPI achievement in a fast-paced

Qualifications

• 3 years of leadership experience
• 1 year of restaurant experience preferred
• Ability to lead up to 20 team members
• Willing to work about 50 hours per week including some Saturdays and Sundays

Responsibilities

• Demonstrate and reinforce Marco's leadership behaviors and values in store operations.
• Source and interview all store employees to ensure alignment with values and customer satisfaction.
• Train team members on company processes, customer service, and updated policies.
• Manage scheduling, payroll, benefits, performance reviews and reporting to the home office.
• Plan and coordinate leadership team meetings with Assistant Manager, Shift Leads, and Manager in Training.
• Maintain standards for product quality, service speed, cleanliness and sanitation.
• Maintain inventory par levels and ordering system; complete weekly and end-of-period inventory.
• Create store action plans including marketing to improve business; monitor KPIs.

Skills

Leadership

People management

Interviewing

Customer service

Team leadership

Job description

Marco's Pizza in Mount Holly, NC is seeking a dynamic restaurant management professional who leads by example and drives results. You will guide a team of up to 20 associates, recruit and train staff, and uphold Marco's standards in service and quality.

Responsibilities include scheduling, payroll, benefits, and performance reviews, plus planning store actions and marketing to improve the business. You will ensure safety, cleanliness, inventory accuracy, and KPI achievement in a fast-paced