Restaurant GM: Lead Teams, Grow Revenue, Elevate Experience

Socket.dev; Miami (FL); On-site; USD 70,000 - 95,000; Full time

Job summary

Gekko is seeking a General Manager for a restaurant who will provide inspiring leadership to a team and align with our hospitality values and customer service commitments. You will develop strategies to reduce costs and increase sales, ensure a positive dining experience for all guests, and support weekend and holiday operations as required to meet business goals.

The role requires hands-on management, strong communication, and the ability to balance finances, service quality, and team

Qualifications

• A minimum of 5-10 year's experience in a restaurant management position
• Experience in resolving customer issues/complaints as well as overall excellent customer service required
• Solid time management, organization and prioritization skills
• Proven ability to effectively build and foster a team environment
• Ability to make decisions in a fast-paced environment
• Ability to effectively communicate verbally and non-verbally with others
• Ability to work with all personality types even in adverse situations
• Ability to prioritize, anticipate situations, and take quick action
• Ability to manage multiple projects and recommend/implement effective solutions
• Demonstrated commitment to customer service
• Excellent problem solving/decision making skills
• Ability to work independently and proactively in a fast-paced environment.

Responsibilities

• Create a comprehensive business plan for the restaurant that considers the market, local competitors, sales revenue and expenses.
• Prepare an accurate portrayal of the finances of the restaurant, including bank accounts, spending, check pricing goals and food costs.
• Develop strategies to entice customers, including marketing plans, advertising campaigns, community outreach programs and research.
• Analyze the restaurant budget with personnel to price inventory, reduce expenses, review current pricing and adjust purchasing strategies if needed.
• Control operations by developing effective policies, creating high standards and working to make adjustments when appropriate.
• Ensure an outstanding dining experience by regulating presentation, taste, service and atmosphere for all guests; develop ways to cultivate a regular customer pool.
• Lead the restaurant to achieve new and greater goals in order to stand above the competition within the industry.

Skills

Customer service

Communication

Team leadership

Time management

Problem solving

Job description

Gekko is seeking a General Manager for a restaurant who will provide inspiring leadership to a team and align with our hospitality values and customer service commitments. You will develop strategies to reduce costs and increase sales, ensure a positive dining experience for all guests, and support weekend and holiday operations as required to meet business goals.

The role requires hands-on management, strong communication, and the ability to balance finances, service quality, and team