Restaurant GM: Lead Teams, Elevate Service & Growth

Anchor Point Management Group; Waterford (CA); On-site; USD 33,062 - 37,195; Full time

Job summary

The Restaurant General Manager (RGM) at Taco Bell in Waterford, CA leads a single-unit operation to ensure hospitality, product quality, and fast service while training staff and role-modeling strong management behaviors. This role requires oversight of cost controls, staffing, performance reviews, and regulatory compliance.

You will hire, coach, and develop the team, maintain cleanliness and safety, and drive profitability through effective leadership and guest satisfaction.

Qualifications

• Must be at least 18 years old or older.
• Strong preference for internal promotion with completed training and certifications.
• High school diploma or GED is required.
• Minimum of 6 months in a shift-management or supervisory role.
• Legal right to work in the United States.
• Open availability and ability to work flexible hours and all shifts.
• Basic math and reading skills.
• Excellent oral and written communication skills.
• Ability to learn quickly with a can-do attitude.
• Reliable transportation and punctuality.
• Demonstrated ability to maintain financial controls and coach/train employees.
• Positive, friendly, and courteous attitude.

Responsibilities

• Ensures that cost categories including food cost, labor cost, cash and controllable expenses are controlled to company guidelines and budgeted levels.
• Works within the restaurant to produce positive sales growth by demonstrating improvement on 5 Bells, CORE, speed of service, and food quality.
• Ensures adequate staffing levels are maintained for all days and day parts to meet all scheduling requirements.
• Prepares and conducts crew member, shift manager, and assistant general manager performance appraisals.
• Performs the hiring process for new crew members, shift leaders, and assistant general managers.
• Coaches and counsels all crew members and managers and is responsible for training and developing their team to expected certification and performance levels.
• Maintains the restaurant cleanliness and organization, following all food‑service sanitation guidelines and regulations.
• Ensures compliance with all local, state, and federal laws pertaining to employment.
• Verifies the restaurant environment is safe for both employees and guests and takes corrective action when needed.
• Ensures that preventative maintenance procedures are followed for all equipment and facilities and reports any needed repairs to the maintenance department and area coach.
• Ensures excellent levels of guest service on all shifts and properly handles guests’ complaints to facilitate repeat business.
• Provides relevant and timely feedback to the area coach on operating results, specifically through the daily call procedure and weekly area meetings.
• Effectively manages turnover by practicing effective selection and training and by treating people right and fostering a positive work environment.
• Prepares food as needed for guests and training purposes and handles the cash register and money when required.

Skills

Communication

Coaching

Leadership

Math and Reading

Quick learner

Age 18+

Education

High school diploma or GED

Job description

The Restaurant General Manager (RGM) at Taco Bell in Waterford, CA leads a single-unit operation to ensure hospitality, product quality, and fast service while training staff and role-modeling strong management behaviors. This role requires oversight of cost controls, staffing, performance reviews, and regulatory compliance.

You will hire, coach, and develop the team, maintain cleanliness and safety, and drive profitability through effective leadership and guest satisfaction.