Restaurant GM: Lead Team, Elevate Quality & Growth

Papa John's International; Hammond (IN); On-site; USD 55,000 - 75,000; Full time

Job summary

Papa John’s restaurant in Hammond, Indiana seeks an experienced manager to lead all restaurant operations, drive quality products, and deliver exceptional customer service. You will recruit and train staff, manage labor and COGS, and ensure compliance with company policies and safety standards.

Strong leadership, communication, and problem-solving are essential; prior restaurant supervision is required. This role requires long hours, weekends, and a commitment to brand standards.

Qualifications

• High school diploma or GED.
• Stable employment history.
• Two years successful restaurant management or supervision experience with salary progression.

Responsibilities

• Provide quality products to customers by building a system of quality with team members and addressing customer concerns.
• Actively recruit, train, and develop team members to exceed customer expectations and ensure standards.
• Manage sales goals and budgets through customer service, local marketing, and staff training.
• Control costs, inventory, and assets; ensure safety and compliance; perform maintenance as needed.

Skills

Critical Thinking

Customer Focused

Developing Team Members

Flexibility

Initiative

Leading Team Members

Managing Execution

Education

High school diploma or GED

Two years restaurant management or supervision experience

Job description

Papa John’s restaurant in Hammond, Indiana seeks an experienced manager to lead all restaurant operations, drive quality products, and deliver exceptional customer service. You will recruit and train staff, manage labor and COGS, and ensure compliance with company policies and safety standards.

Strong leadership, communication, and problem-solving are essential; prior restaurant supervision is required. This role requires long hours, weekends, and a commitment to brand standards.