Restaurant GM: Lead Team, Drive Profit & Service

Hospitality Restaurant Group; Jackson (TN); On-site; USD 65,000 - 90,000; Full time

Benefits offered by this job

401(k) with company matching

Paid time off

Bonus eligible position

Dental insurance

Health insurance

Vision insurance

Job summary

Hospitality Restaurant Group is seeking a Restaurant General Manager for a Taco Bell franchisee in Jackson, TN. The GM will lead day-to-day operations, work with supervisors, hire/train staff, and optimize financial performance while ensuring top product quality and service.

You will drive guest satisfaction, staff development, and adherence to company policies. The role includes ownership mindset, payroll oversight, and collaboration with the home office on payroll and HR issues.

Qualifications

• Self-motivated, ambitious and outgoing.
• Excellent team-based leadership skills.
• Excellent customer service, verbal and written communication skills.
• Proven track record of P&L accountability.
• Ability to lead by example and to convey a sense of urgency to staff members concerning all aspects of the business.
• Basic computer proficiency, particularly email and laptop.
• Background checks are run on all management employees.
• Must have a reliable transportation.

Responsibilities

• Ensuring all staff members complete all assigned duties and serve safe, quality food in a friendly manner.
• Ensuring that the restaurant is a safe place for Team Members to work and customers to visit.
• Addressing and resolving customer complaints quickly and professionally.
• Following all cash, security, inventory and labor policies and procedures and ensuring that staff members do the same.
• Handling difficult HR issues as they arise, including disciplinary write-ups and terminations.
• Taking an entrepreneurial “ownership” approach to the management of your restaurant.
• Ensuring that payroll is running smoothly and that all hours are correctly recorded and communicating with the payroll department at our home office.

Job description

Hospitality Restaurant Group is seeking a Restaurant General Manager for a Taco Bell franchisee in Jackson, TN. The GM will lead day-to-day operations, work with supervisors, hire/train staff, and optimize financial performance while ensuring top product quality and service.

You will drive guest satisfaction, staff development, and adherence to company policies. The role includes ownership mindset, payroll oversight, and collaboration with the home office on payroll and HR issues.