Restaurant GM — Lead Ops, Team, & Guest Experience

Wingstop - Sizzling Platter; Cincinnati (OH); On-site; USD 55,000 - 60,000; Full time

Benefits offered by this job

Medical Insurance

Dental Insurance

Vision Insurance

401(k) Plan

Paid Time Off

Disability Insurance

Life Insurance

Professional Development

Job summary

Wingstop General Manager – Sizzling Platter LLC in Cincinnati, OH leads restaurant operations, driving guest experience and financial performance while upholding brand standards.

The role requires strong leadership, hiring and training, scheduling, cost controls, and strict compliance with safety rules. You will thrive in a high-volume environment, weekends and holidays, and cultivate a high-performing, accountable team.

Qualifications

• Proven restaurant management experience.
• Strong leadership, communication, and organizational skills.
• Financial acumen and ability to manage costs and budgets.
• Ability to work in a fast-paced, high-volume environment.
• Flexible availability, including nights, weekends, and holidays.

Responsibilities

• Lead, develop, and manage restaurant team members, including hiring, training, coaching, and performance management.
• Oversee daily operations, including staffing, scheduling, food quality, and service execution.
• Support both front-of-house and back-of-house operations as needed.
• Ensure an exceptional guest experience and resolve guest concerns promptly and professionally.
• Manage financial performance, including sales, labor, and food cost control.
• Analyze operational and financial data to support decision-making and improve performance.
• Perform or oversee opening/closing procedures, including cash handling and reporting.
• Maintain compliance with company policies and applicable laws.
• Uphold high standards of food safety, sanitation, and cleanliness.

Skills

Restaurant management

Leadership

Communication

Financial acumen

Tools

POS systems

Inventory management

Job description

Wingstop General Manager – Sizzling Platter LLC in Cincinnati, OH leads restaurant operations, driving guest experience and financial performance while upholding brand standards.

The role requires strong leadership, hiring and training, scheduling, cost controls, and strict compliance with safety rules. You will thrive in a high-volume environment, weekends and holidays, and cultivate a high-performing, accountable team.