Restaurant General Manager: Lead Teams & Drive Performance

Wingstop - Sizzling Platter; Lancaster (OH); On-site; USD 50,000 - 54,000; Full time

Benefits offered by this job

Medical, Dental, and Vision Insurance

401(k) Retirement Plan

Paid time off, including vacation and

Short-Term Disability

Long-Term Disability

Life Insurance

Professional Development Program

Job summary

Wingstop - Sizzling Platter in Lancaster, OH seeks a General Manager to lead daily restaurant operations, drive sales, and ensure superior guest experiences. You will hire, train, coach, and manage team performance while upholding brand standards and safety compliance.

The role requires strong leadership, financial acumen, and the ability to work in a fast-paced, high-volume environment with flexible scheduling to cover opening, closing, and mid-day shifts.

Qualifications

• Proven restaurant management experience.
• Strong leadership, communication, and organizational skills.
• Financial acumen and ability to manage costs and budgets.
• Ability to work in a fast-paced, high-volume environment.
• Reliable, accountable, and results-driven.

Responsibilities

• Lead, develop, and manage restaurant team members, including hiring, training, coaching, and performance management.
• Oversee daily operations, including staffing, scheduling, food quality, and service execution.
• Support front-of-house and back-of-house operations as needed.
• Ensure an exceptional guest experience and resolve guest concerns promptly and professionally.
• Manage financial performance, including sales, labor, and food cost control.
• Analyze operational and financial data to support decision-making and improve performance.
• Perform or oversee opening and closing procedures, including cash handling and reporting.
• Ensure compliance with company policies and all applicable federal, state, and local laws.
• Maintain high standards of food safety, sanitation, and cleanliness.
• Oversee inventory management, ordering, and cost control processes.
• Maintain an active leadership presence and foster a positive, accountable, and high-performing team culture.

Skills

Leadership

Communication

Organizational Skills

Financial Acumen

Cost Management

Problem Solving

Fast-paced Environment

Job description

Wingstop - Sizzling Platter in Lancaster, OH seeks a General Manager to lead daily restaurant operations, drive sales, and ensure superior guest experiences. You will hire, train, coach, and manage team performance while upholding brand standards and safety compliance.

The role requires strong leadership, financial acumen, and the ability to work in a fast-paced, high-volume environment with flexible scheduling to cover opening, closing, and mid-day shifts.