Restaurant GM — Lead Growth & Guest Experience

Ontario Trillium Foundation; Akron (OH); On-site; USD 70,000 - 100,000; Full time

Job summary

Ontario Trillium Foundation is seeking a results-driven Restaurant General Manager to lead all aspects of restaurant operations and deliver an outstanding guest experience in Akron, OH. You will drive sales, profitability, and maintain food safety standards while coaching high-performing teams.

The ideal candidate thrives in a fast-paced environment, leads by example, and creates a positive work atmosphere that engages staff and delivers exceptional service.

Qualifications

• Excellent interpersonal skills and the ability to interact professionally with individuals at all levels.
• Knowledge of labor cost reporting, operating statements, and other business reporting.
• Knowledge of profit and loss statements.
• Basic computer skills.
• Ability to supervise others.
• Knowledge of recruiting and interviewing potential team members.
• Create and maintain a positive work environment.

Responsibilities

• Creates a fun, high-energy restaurant service environment that exceeds guest expectations with regards to friendly, quick, and accurate service.
• Communicates and follows-up with guests to obtain feedback and identify service and food quality improvement opportunities.
• Assists and resolves all guest complaints in-person or by phone at the restaurant.
• Directs and conducts regular training with team members.
• Provides regular feedback and coaching to all team members and measures areas for improvement.
• Maintains restaurant inventory and ensures accessibility and organization.
• Responsible for budgets and makes adjustments as needed.
• Ensures compliance with labor laws.
• Understands, enforces and adheres to all company policies and procedures.

Job description

Ontario Trillium Foundation is seeking a results-driven Restaurant General Manager to lead all aspects of restaurant operations and deliver an outstanding guest experience in Akron, OH. You will drive sales, profitability, and maintain food safety standards while coaching high-performing teams.

The ideal candidate thrives in a fast-paced environment, leads by example, and creates a positive work atmosphere that engages staff and delivers exceptional service.