Restaurant GM: Lead a High-Impact Team & Guest Experience

KF; Manchester (MO); On-site; USD 60,000 - 80,000; Full time

Job summary

KFC is seeking a General Manager to lead one of its franchised restaurants, driving daily operations, guest satisfaction and team development. You will own franchise performance metrics and shape the guest experience through coaching, training and effective leadership.

The role requires leading by example in service quality, food safety, cleanliness and teamwork, while partnering with senior leaders to move the business forward in a fast-paced environment.

Qualifications

• Demonstrated leadership experience in a fast-paced restaurant environment.
• Ownership mindset with accountability for business results.
• Ability to train, coach and onboard new team members effectively.
• Strong focus on guest experience, service quality and cleanliness.

Responsibilities

• Ownership of restaurant success metrics and lead team to reach goals.
• Lead guest experiences with friendly service, clean restaurant and fresh meals.
• Grow and mentor your KFC family through training and onboarding new team members.
• Lead communications of team goals, promotions and business updates.

Skills

Leadership

Team mentoring

Training & onboarding

Customer service

Operations management

Job description

KFC is seeking a General Manager to lead one of its franchised restaurants, driving daily operations, guest satisfaction and team development. You will own franchise performance metrics and shape the guest experience through coaching, training and effective leadership.

The role requires leading by example in service quality, food safety, cleanliness and teamwork, while partnering with senior leaders to move the business forward in a fast-paced environment.