Restaurant GM: Growth, Service & Team Leadership

Ruby Tuesday; Eden (NC); On-site; USD 68,000 - 73,000; Full time

Job summary

Ruby Tuesday in Eden, NC is seeking a hands-on Restaurant General Manager to drive day-to-day operations, grow sales, and achieve EBITDA targets while maintaining a culture of accountability. You will recruit, hire, train, and coach Managers and Team Members to deliver high-quality service and results.

The role requires leadership, culinary and service excellence, and the ability to inspire teams. Expect up to 55 hours weekly, with responsibilities spanning FOH/HOH, scheduling, and inventory

Qualifications

• Must be at least 21 years old.
• High School Diploma or High School equivalency required. Bachelor's Degree preferred.
• Prefer 2 years of hands-on restaurant management experience.
• ServSafe Certified preferred or able to obtain certification within 90-days of employment.
• Valid Driver's License.
• Commitment to excellence in friendly service.
• Proven ability growing sales.
• Ability to inspire and motivate others.
• Able to analyze issues and problem solve.
• Sets clear goals for themselves and their team.
• Demonstrates strong verbal and written communication skills.
• Foster collaboration and team work within your team.

Responsibilities

• Own your four walls and your local community through growing sales, achieving EBITDA, meeting budget, and creating a culture of accountability.
• Responsible for all front of house (FOH) and heart of house (HOH) results including Ecosure.
• Ensure CHARM service model is fully integrated by FOH Team with every Guest.
• Communicate company initiatives and tactics to drive sales and profitability.
• Recruit, hire, train, develop, and communicate through consistent daily interactions and weekly meetings with all Managers and Team Members.
• Conduct regular one-on-one's and follow-up with Managers and Team Members.
• Reinforce Team Members' skills and Managers' leadership behaviors.
• Identify and implement strategies to retain the best Team Members.
• Control receiving and inventory levels and report all concerns to Area Coach (AC).
• Create and delegate daily goals and tasks and ensure completion through consistent follow-up.
• Monitor sales performance to ensure proper scheduling and staffing while developing strategies to meet sales goals.
• Adhere to company policies, procedures, all state and federal wage and hour regulations, and restaurant filing responsibilities. Control funds, bank deposits, and payroll.

Skills

Leadership

Sales growth

Communication

Team motivation

Goal setting

Collaboration

Education

High School Diploma or GED

Bachelor's Degree preferred

Job description

Ruby Tuesday in Eden, NC is seeking a hands-on Restaurant General Manager to drive day-to-day operations, grow sales, and achieve EBITDA targets while maintaining a culture of accountability. You will recruit, hire, train, and coach Managers and Team Members to deliver high-quality service and results.

The role requires leadership, culinary and service excellence, and the ability to inspire teams. Expect up to 55 hours weekly, with responsibilities spanning FOH/HOH, scheduling, and inventory