Restaurant GM: Growth, Bonuses & Flexible Schedule

Wingstop; Northcreek Commons (TN); Sur place; USD 50 000 - 55 000; Plein temps

Avantages offerts par ce poste

Bonuses for all employees

PTO

Frequent pay increases

Advancement opportunities

Tuition reimbursement

Flexible schedule

Employee discounts

Résumé du poste

Wingstop is seeking a capable restaurant operations supervisor to manage daily duties, staffing, and inventory control in the United States. This role involves oversight of opening/closing procedures, cost controls, and staff coaching to achieve guest satisfaction.

You will lead the team to ensure order accuracy, safe operations, and excellent guest service while partnering with the District Manager on performance and development initiatives. Eligible for advancement and competitive benefits.

Qualifications

• Experience with POS systems and cash registers.
• Basic computer knowledge.
• Ability to effectively resolve complaints.

Responsabilités

• Supervise that managers follow opening/closing procedures and labor policies.
• Oversee that managers and staff commit to order accuracy and guest service.
• Supervise inventory, chicken counts and waste on a daily/weekly basis.
• Ensure the management team maintains a professional, safe and orderly work environment.
• Address customer complaints effectively and take over if unresolved.
• Fill in roles during scheduling and ensure daily/weekly cleaning is completed.
• Create weekly schedules and manage labor costs to meet targets.
• Ensure daily inventory is completed across all shifts.
• Coordinate truck orders to meet food cost goals.
• Approve weekly inventory and maintain accurate cost of goods records.
• Identify and resolve cost discrepancies in goods.
• Recruit, orient, train, assign and schedule team members.
• Manage all cash handling in store.
• Collaborate with District Manager on performance coaching and disciplinary actions.
• Clearly communicate expectations and monitor performance; oversee compensation actions.
• Conduct regular restaurant inspections to maintain standards.
• Foster a great culture and environment for staff.
• Address service issues with courtesy and aim to cultivate loyal customers.
• Maintain sanitation standards and ensure safety and compliance with regulations.
• Develop the capability of in-store managers.

Connaissances

POS systems experience

Basic computer knowledge

Ability to resolve complaints

Outils

Cash registers

Description du poste

Wingstop is seeking a capable restaurant operations supervisor to manage daily duties, staffing, and inventory control in the United States. This role involves oversight of opening/closing procedures, cost controls, and staff coaching to achieve guest satisfaction.

You will lead the team to ensure order accuracy, safe operations, and excellent guest service while partnering with the District Manager on performance and development initiatives. Eligible for advancement and competitive benefits.