Restaurant GM: Customer Excellence & Profit Growth

Taco Bell; York (York County); On-site; USD 60,000 - 86,000; Full time

Job summary

Taco Bell in York, PA is seeking an experienced Supervisor's Title Area Coach to lead restaurant operations and staff. The role focuses on delivering outstanding customer service, maintaining product quality, and upholding brand standards across the facility.

You will supervise associates, train managers, and ensure adherence to policies and financial targets. The position requires hands-on leadership, strong communication, and the ability to balance guest satisfaction with operational

Qualifications

• High school diploma or GED required.
• Supervisory experience in a food service or retail environment.
• Ability to maintain financial controls and coach hourly employees.
• Proven ability to drive customer satisfaction, financial performance and employee satisfaction.

Responsibilities

• Directly supervises restaurant level operations and staff.
• Drive customer service excellence and ensure quality standards.
• Maintain company standards in product quality and facility specifications.
• Exercise financial control to meet restaurant profit margin targets.
• Select, train, develop and motivate employees.
• Provide hands-on training for management staff and role-model leadership.
• Oversee staffing plans and weekly schedules.
• Ensure compliance with food safety and company policies.

Skills

Customer service

Leadership

Financial acumen

Operations management

Education

High school diploma or GED

Job description

Taco Bell in York, PA is seeking an experienced Supervisor's Title Area Coach to lead restaurant operations and staff. The role focuses on delivering outstanding customer service, maintaining product quality, and upholding brand standards across the facility.

You will supervise associates, train managers, and ensure adherence to policies and financial targets. The position requires hands-on leadership, strong communication, and the ability to balance guest satisfaction with operational