Restaurant GM: Build Top Teams & Drive Profitability

KF; Lowell (IN); On-site; USD 65,000 - 95,000; Full time

Benefits offered by this job

Bonus Eligible

4 weeks vacation + PTO

Tuition reimbursement

Job summary

Hunter Super Techs - TurnPoint is seeking a Restaurant General Manager in Lowell, IN to lead a dynamic team, recruit and train top staff, and set a gold standard for customer experience. You will oversee hiring, training, and career development while driving profitability and brand standards.

You will personally engage with customers, resolve issues, schedule staff for peak service, and mentor managers to foster equity, inclusion and belonging.

Qualifications

• 5 years in restaurant or retail management with a strong track record in people management.
• Proven ability to improve performance based on P&L analysis.
• Proficient with digital tools and platforms.
• Exceptional communication skills, including written, verbal, and interpersonal.
• Champions KFC’s culture and values, with a focus on Equity, Inclusion and Belonging.
• Experienced in recognizing and motivating teams, with a successful track record in people development.
• Skilled in recruiting top talent and training both high and under‑performing employees.

Responsibilities

• Recruit, onboard, and conduct orientations for top Team Members and Shift Supervisors, ensuring a strong, well-prepared team.
• Develop a comprehensive training plan, mentoring Assistant Managers, Shift Supervisors, and Team Member Trainers as well as overseeing the execution of all training and development initiatives.
• Recognize and reward outstanding Team Member performance regularly, while fostering a culture of equity, inclusion and belonging.
• Address and resolve conflicts promptly, maintaining a positive work environment.
• Personally engage with customers, swiftly resolving any issues to ensure a positive experience.
• Strategically schedule staff to optimize customer service, coach the management team on the KFC brand standards and lead product rollout meetings to ensure successful implementation.
• Analyze the restaurant’s financial performance, manage the budget and develop strategies to maximize profitability without compromising the customer experience.
• Stay informed about competitors and aim to exceed their standards in all aspects, including digital presence and loyalty programs.

Skills

People management

P&L analysis

Communication

Recruiting

Training & development

Job description

Hunter Super Techs - TurnPoint is seeking a Restaurant General Manager in Lowell, IN to lead a dynamic team, recruit and train top staff, and set a gold standard for customer experience. You will oversee hiring, training, and career development while driving profitability and brand standards.

You will personally engage with customers, resolve issues, schedule staff for peak service, and mentor managers to foster equity, inclusion and belonging.