Restaurant General Manager: Profit, People & Service

Papa John's - P&Z Carolina; Pleasant View (TN); On-site; USD 52,000 - 76,000; Full time

Job summary

Papa John’s - P&Z Carolina is seeking a General Manager to oversee all restaurant operations, ensuring high quality products and customer service while driving profitability. You will lead a self-sufficient team, implement policies, and maintain standards across operations.

Responsibilities include staffing, training, quality assurance, cost control, inventory management, and adherence to safety requirements, with a focus on brand loyalty and local community presence.

Qualifications

• High school diploma or GED required or equivalent.
• Serv-Safe/Local or State Food Service Certification preferred.
• Two years of restaurant management or supervision experience preferred.
• Must have a driver’s license valid in the work state and proof of insurance.
• Skills: Cash management; planning and organization; effective communication.

Responsibilities

• Provide quality products and customer service, reflect company standards and orders.
• Recruit and train team members, maintain staffing levels, and coach performance.
• Manage sales goals and budgeting to drive profitability and brand presence.
• Control costs (food, labor, and other) and ensure facilities, safety, and security standards.

Skills

Cash management

Planning and organization

Effective communication

Education

High School diploma or GED

Serv-Safe/Local or State Food Service Certification

Job description

Papa John’s - P&Z Carolina is seeking a General Manager to oversee all restaurant operations, ensuring high quality products and customer service while driving profitability. You will lead a self-sufficient team, implement policies, and maintain standards across operations.

Responsibilities include staffing, training, quality assurance, cost control, inventory management, and adherence to safety requirements, with a focus on brand loyalty and local community presence.