Restaurant General Manager — Lead Teams, Service & Growth

Jimmy John's; Oakville (MO); Hybrid; USD 55,000 - 75,000; Full time

Benefits offered by this job

Excellent training programs

Strong career and salary growth

Paid training

Ability to earn monthly bonuses

Health, Vision, and Dental Insurance

Paid vacation (10 days)

Job summary

Jimmy John’s Randy James Inc. location in Missouri seeks a General Manager to oversee all restaurant operations, ensuring fast service, quality sandwiches and world-class customer care. You will manage 5–20 staff, promotions, schedules, cash handling, and local marketing while maintaining a clean, safe environment.

This hands-on leadership role requires 45+ hours weekly, ability to meet overtime needs, and a commitment to excellence with strong people management and problem-solving skills.

Qualifications

• Must be at least 21 years old.
• 2 years of fast casual restaurant management experience.
• Must be able to work a minimum of 45 hours per week.
• Willing to work overtime, holidays, weekends as business dictates.
• Ability to establish priorities, work independently, and proceed with objectives with minimal supervision.
• Ability to handle and resolve customer threats and issues.
• Ability to handle and resolve employee issues.
• Skills to use a personal computer and various software packages (Word/Excel).
• Ability to handle stress and high-volume operations.
• Position requires bending, reaching, stooping, climbing, repetitive motions, cognitive skills, standing and moving about the unit the entire workday.
• Must be able to lift 50 pounds.
• MUST HAVE A CLEAN DRIVING RECORD. Must have a valid driver's license, reliable transportation, current automobile insurance and registration.
• Available to address emergencies or urgent issues as they arise.

Responsibilities

• Perform all duties of In-shoppers and drivers.
• Manages a staff of approximately 5 to 20 employees.
• Assigns, oversees and evaluates work. Recommends promotion, transfer, or termination of employees based on performance and restaurant efficiency.
• Assists in-shoppers in greeting customers, taking orders, using the cash register, assembling orders and checking for completeness and correctness.
• Ensure that every customer receives world-class customer service.
• Route deliveries and serve drivers to maximize delivery business and speed.
• Completes daily food preparation (opening procedures, meat and vegetable slicing, bread production).
• Executes systems and procedures with 100% integrity and completeness.
• Completes daily and weekly paperwork.
• Responsible for 100% of the cash drawers at all times during the shift.
• Receives and stores product.
• Audits previous shift's systems and procedures for 100% integrity and completeness.
• Manages marketing efforts for your location. This includes playing a key role in developing new marketing ideas, and determining the effectiveness of existing promotions.
• Completes preventive maintenance and upkeep on store's equipment and supplies.

Job description

Jimmy John’s Randy James Inc. location in Missouri seeks a General Manager to oversee all restaurant operations, ensuring fast service, quality sandwiches and world-class customer care. You will manage 5–20 staff, promotions, schedules, cash handling, and local marketing while maintaining a clean, safe environment.

This hands-on leadership role requires 45+ hours weekly, ability to meet overtime needs, and a commitment to excellence with strong people management and problem-solving skills.