Restaurant General Manager — Lead Teams, Grow Profit

Shake Shack; Walnut Creek (CA); On-site; USD 65,000 - 84,000; Full time

Benefits offered by this job

Weekly Pay and Performance bonuses

Shake Shack Meal Discounts

Exclusive corporate discounts

Medical, Dental, and Vision Insurance

401k Plan with Company Match

Paid Time Off

Paid Parental Leave

Employee Assistance Program

Job summary

Shake Shack in Walnut Creek, CA is seeking an experienced Restaurant General Manager to lead daily operations, coach a team, and uphold top hospitality standards. You will oversee inventory, quality and safety, manage payroll and scheduling, and drive sales while delivering exceptional guest experiences.

The role requires a minimum of 3 years in high-volume restaurant management, strong leadership, knowledge of P&L, and a commitment to flexible hours and team development.

Qualifications

• Minimum 3 years of Restaurant General Management in a high-volume, fast-paced environment.
• Working knowledge of restaurant operations, including health codes and safety.
• Ability to train others on Shack operations and guest hospitality.
• Demonstrated leadership with coaching and excellence in service.
• Strong financial acumen with experience in budgeting and P&L.

Responsibilities

• Lead, coach and develop team members.
• Manage inventory, quality, and safety protocols.
• Meet and exceed financial and profitability goals by managing budget.
• Maintain top-notch standards of excellence and hospitality.
• Drive sales and profits while developing people.
• Promote brand locally and through restaurant events.
• Manage payroll and scheduling.
• Ensure health code compliance and proper procedures.

Skills

Leadership

Budgeting

Staff training

Food safety

P&L management

Job description

Shake Shack in Walnut Creek, CA is seeking an experienced Restaurant General Manager to lead daily operations, coach a team, and uphold top hospitality standards. You will oversee inventory, quality and safety, manage payroll and scheduling, and drive sales while delivering exceptional guest experiences.

The role requires a minimum of 3 years in high-volume restaurant management, strong leadership, knowledge of P&L, and a commitment to flexible hours and team development.