Restaurant General Manager — Lead People, Profit & Service

Shake Shack; Cranberry (MD); On-site; USD 70,000 - 100,000; Full time

Benefits offered by this job

Weekly Pay and Performance bonuses

Shake Shack Meal Discounts

Exclusive corporate discounts for, etc

Job summary

Shake Shack is hiring for a Restaurant General Manager who will lead, coach and develop a team to deliver exceptional hospitality and financial performance. The role emphasizes operations, staff training, inventory control, and adherence to health and safety standards.

The successful candidate will drive sales, manage budgets, and promote the brand within the local community, while ensuring top-tier guest experiences across shifts in a fast-paced environment.

Qualifications

• Minimum 3 years of Restaurant General Management experience in a high volume, fast-paced environment.
• Working knowledge of restaurant operations, including personnel management, food planning and preparation, purchasing, sanitation and health codes.

Responsibilities

• Lead, coach and develop team members
• Manage inventory, quality, and safety protocols
• Meet and exceed financial and profitability goals by managing budget
• Maintain top-notch standards of excellence and hospitality
• Drive sales and profits while developing people
• Implement company policies, procedures, and strategies to promote effective local and state health and safety code compliance.
• Manage payroll and scheduling
• Promote the brand in the local community through word-of-mouth and restaurant events

Skills

Restaurant Management

Leadership

P&L responsibilities

Job description

Shake Shack is hiring for a Restaurant General Manager who will lead, coach and develop a team to deliver exceptional hospitality and financial performance. The role emphasizes operations, staff training, inventory control, and adherence to health and safety standards.

The successful candidate will drive sales, manage budgets, and promote the brand within the local community, while ensuring top-tier guest experiences across shifts in a fast-paced environment.