Restaurant General Manager: Lead Team, Elevate Service & Growth

Rackson Restaurants; Berea (OH); On-site; USD 48,000 - 63,000; Full time

Benefits offered by this job

Competitive salary

Bonus program

401(k) with company match

Medical, dental, vision insurance

Paid time off

Career development

Scholarship opportunities

People-first culture

Values-based leadership

Job summary

Rackson Restaurants in Berea, OH is seeking a Restaurant General Manager to oversee all aspects of store operations, lead staff, and drive profitability. The role emphasizes guest experience, quality, and teamwork within a hands-on management approach.

You will manage staffing, training, and performance, while aligning with brand standards and financial targets. A strong emphasis on leadership, safety, and guest satisfaction guides daily decisions.

Qualifications

• Must be at least 18 years of age.
• High school diploma or equivalent restaurant management experience.
• English communication required; Spanish helpful.
• Experience as Assistant Manager / General Manager with P&L experience.
• Leadership skills; calm and professional under pressure.
• Willing to work 50+ hours per week.

Responsibilities

• Supervises and trains restaurant-level employees, ensuring compliance with brand standards and labor laws.
• Manages staffing levels, recruits talent, and develops internal candidates for management positions.
• Maintains brand image through cleanliness, maintenance, and adherence to food safety requirements.
• Analyzes operational and financial performance, identifies trends, and implements action plans for long-term sales growth.
• Ensures all cash handling procedures are followed within the store.
• Plans and executes shift operations efficiently, emphasizing cost control and teamwork.

Skills

Leadership

P&L experience

Spanish/English communication

Shift management

Staff training

Education

High school diploma or equivalent

Restaurant management experience

Tools

POS familiarity

Food safety procedures

Job description

Rackson Restaurants in Berea, OH is seeking a Restaurant General Manager to oversee all aspects of store operations, lead staff, and drive profitability. The role emphasizes guest experience, quality, and teamwork within a hands-on management approach.

You will manage staffing, training, and performance, while aligning with brand standards and financial targets. A strong emphasis on leadership, safety, and guest satisfaction guides daily decisions.